Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

Firefox updated, Video download helper no longer works, no error msg. I have uninstalled both Firefox and VDH, reinstalled, VDH still does not work, Why

  • 11 ответов
  • 81 имеет эту проблему
  • 44162 просмотра
  • Последний ответ от donybruk

more options

Video Download Helper does not work after most recent update. I have cleared cache and cookies, uninstalled both Firefox and the helper,that has not corrected.When Firefox does an update are the "vendors notified so they can see if their product needs changes in order to be compatible? This may sound like a stupid ?, but it makes sense tome. Telling me to download something else, in my eyes is not REALLY solving the problem.

Выбранное решение

I went back and reinstalled the beta VDH and i was able to download a video, it is different in how it goes about it. The issue of randomly downloading a news article several times has not happened, so I think I am good now. I did join the forum group for any issues I might have. I wish to say thanks for keeping it simple and your persistence. greatly appreciated, have a good evening

Прочитайте этот ответ в контексте 👍 1

All Replies (11)

more options

Hello stuart7491, Video Download Helper release a new test version which works only with 36.0+ firefox, see at About this Add-on down from the ......stars = ***********************. :-) https://addons.mozilla.org/en-us/firefox/addon/video-downloadhelper/

https://groups.google.com/forum/#!forum/video-downloadhelper-5

http://www.downloadhelper.net/install-beta.php?version=5.0.0a1

read the reviews also.


thank you

more options

Выбранное решение

I went back and reinstalled the beta VDH and i was able to download a video, it is different in how it goes about it. The issue of randomly downloading a news article several times has not happened, so I think I am good now. I did join the forum group for any issues I might have. I wish to say thanks for keeping it simple and your persistence. greatly appreciated, have a good evening

more options

You are welcome, have a nice day.

more options

Well it was working, it is now doing basically the same thing. Every article I click on shows up in the VDH. This is the first time I have had a problem with VDH and a Mozilla update. I do not use IE so I believe I have had several updates in the last 3 yrs, I don't know if VDH was doing what I would call a serious over haul, as I stated I am way, way, way far from being a computer person. Thanks for listening and trying.

more options
more options

I have the latest FF 36.01 and Download Helper 5.0.0a1. This seemed to be working for a while, but not now. Sometimes it will download the first YouTube video, but then fails to recognize the following ones. The rest of the time it won't recognize any YT videos. It's weird that this behavior is not consistent. I am not downloading from other sites at the moment.

I am reluctant to go back to FF35, but only because I am concerned about losing data.

Thanks for any replies. It's really frustrating, particularly since DH worked perfectly for a long time.

Изменено dancra

more options

Don't uninstall 36. Just download and install 35 over top and you don't lose any data. I already did and everything works just fine. But I did remove VDH first.

Изменено donybruk

more options

Note that exist a new test version the 5.0.0a4, see : http://www.downloadhelper.net/install-beta.php?version=5.0.0a4

thanks

more options

Are you saying 5.0.0a4 works on FF36?

more options
more options

That works. Thanks.