X
Нажмите здесь, чтобы перейти на мобильную версию сайта.

Форум поддержки

Firefox 35.0.1 does not install, despite repeated attempts in OS X Yosemite.

Размещено

Running Yosemite 10.10.2 on a Macbook Air, have downloaded and installed Firefox 35.0.1 several times. Software says installation was successful each time, but it does not seem to register, and I keep getting prompts to install it.

Running Yosemite 10.10.2 on a Macbook Air, have downloaded and installed Firefox 35.0.1 several times. Software says installation was successful each time, but it does not seem to register, and I keep getting prompts to install it.

Выбранное решение

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.

Прочитайте этот ответ в контексте 1

Дополнительные сведения о системе

Установленные плагины

  • Provides information about the default web browser
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 16.0 r0

Приложение

  • Firefox 35.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:35.0) Gecko/20100101 Firefox/35.0
  • URL поддержки: https://support.mozilla.org/1/firefox/35.0/Darwin/en-US/

Расширения

  • Adblock Plus 2.6.7 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • YouTube mp3 1.0.8 (info@youtube-mp3.org)

Javascript

  • incrementalGCEnabled: True

Графика

  • adapterDescription:
  • adapterDeviceID: 0x a26
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Intel Inc. -- Intel HD Graphics 5000 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Изменённые настройки

Разное

  • User JS: Нет
  • Доступность: Нет
guigs 1072 решений 11697 ответов
Размещено

What do these prompts look like? How do I create a screenshot of my problem?

Are you getting prompted to update your current installation?

What do these prompts look like? [[How do I create a screenshot of my problem?]] Are you getting prompted to update your current installation?
cor-el
  • Top 10 Contributor
  • Moderator
17673 решений 159877 ответов
Размещено

Выбранное решение

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox.

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version. Download a new copy of the Firefox application and save the disk image file to the desktop *Firefox 35.0.1: https://www.mozilla.org/en-US/firefox/all/ *Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install *Install the new version that you have downloaded *https://support.mozilla.org/kb/Installing+Firefox+on+Mac Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install or update Firefox. *http://kb.mozillazine.org/Profile_folder_-_Firefox