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Firefox always crash

  • 6 ответов
  • 13 имеют эту проблему
  • 32 просмотра
  • Последний ответ от AliceWyman

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Firefox always crash in new update. please fix it! i want to browsing but this browser always crash

Firefox always crash in new update. please fix it! i want to browsing but this browser always crash

Выбранное решение

You didn't share your troublshooting information so I can't easily tell what extensions you have installed [*] but one bug common to all your crashes is 1117873 UNCONFIRMED --- Firefox crash with "Enhanced Steam" extension since Fx35b1

Open the Add-ons Manager Extensions list and disable "Enhanced Steam" (if installed) then restart Firefox. See Disable or remove Add-ons for details. Do the crashes stop?

If that doesn't help then go through the troubleshooting steps in this article and let us know what you find:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

[*] (Thanks cor-el.) The Extensions tab in your crash reports show a list of extension IDs which includes firefox-extension@steamdb.info 1.2.1

Прочитайте этот ответ в контексте 👍 1

Все ответы (6)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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Please help for this error report, thanks!

bp-bb72269c-4421-4feb-8531-3ed042150117 bp-c6cea478-738d-4679-b4f1-d0bfb2150117 bp-86299261-4fc7-4812-9fa1-2e73c2150117 bp-d636ec48-bd0e-424e-a1c3-0cb152150117 bp-33c6ef53-32e0-45d8-8413-0e7fc2150117 bp-d61572b9-1e6a-4baf-ab2d-bb5e52150117 bp-2b3e8ef3-a87f-4004-8b0d-e36be2150117

Изменено cor-el

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Выбранное решение

You didn't share your troublshooting information so I can't easily tell what extensions you have installed [*] but one bug common to all your crashes is 1117873 UNCONFIRMED --- Firefox crash with "Enhanced Steam" extension since Fx35b1

Open the Add-ons Manager Extensions list and disable "Enhanced Steam" (if installed) then restart Firefox. See Disable or remove Add-ons for details. Do the crashes stop?

If that doesn't help then go through the troubleshooting steps in this article and let us know what you find:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

[*] (Thanks cor-el.) The Extensions tab in your crash reports show a list of extension IDs which includes firefox-extension@steamdb.info 1.2.1

Изменено AliceWyman

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Note that crash reports have an Extension tab.

  • firefox-extension@steamdb.info 1.2.1
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Yes, it work, disable Enchanced steam. thanks for help! :D

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Thanks for your reply, that disabling the "Enhanced Steam" extension stopped the crashes. I marked it as the solution.