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Firefox crashes when i press Space to clear text in an email

  • 60 ответов
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  • Последний ответ от shadyz

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Okay, here's what just happened. I go to type up an email response , i usually go Ctr+A to select the entire text when i'm responding and i click the Space button to clear it, and firefox crashed. Now.. that's never happened before and it kept happening everytime i tested it. Has that come up before? What could be making that happen?

Okay, here's what just happened. I go to type up an email response , i usually go Ctr+A to select the entire text when i'm responding and i click the Space button to clear it, and firefox crashed. Now.. that's never happened before and it kept happening everytime i tested it. Has that come up before? What could be making that happen?

Все ответы (20)

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Does the spacebar crash depend on the volume of material being cleared? Not that you want to spend a lot of time crashing Firefox to pursue this further, but in case you do notice any pattern...

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jscher2000 said

Does the spacebar crash depend on the volume of material being cleared?

I don't think it matters one way or the other, I think it's the content i.e. the banners

Not that you want to spend a lot of time crashing Firefox to pursue this further, but in case you do notice any pattern...

Could that create other issues?

Изменено shadyz

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The banners on the page? Currently there is a work around it seems to use the delete and spacebar buttons. However in pursuit of the cause of the crash finding a pattern or anything that might be different from expected behavior seems to be what is looked for.

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guigs2 said

The banners on the page? Currently there is a work around it seems to use the delete and spacebar buttons. However in pursuit of the cause of the crash finding a pattern or anything that might be different from expected behavior seems to be what is looked for.

I'm not sure i understand the question, The banners are inside the email and i just always click on space to clear their email and start writing a new email clean.

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Could it be some option in about:config that i've changed months/years ago? I know i've changed 2-3 of them,but shouldn't be anything important. But i'm just thinking what it might be and if i could just find and reset any of them

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guigs2 said

The banners on the page? Currently there is a work around it seems to use the delete and spacebar buttons. However in pursuit of the cause of the crash finding a pattern or anything that might be different from expected behavior seems to be what is looked for.

Okay sir, i have an answer to your other question Changing the profile still causes a crash within the new profile

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Also i think i tested turning off avast antivir, and that still didnt work

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Also, this issue is the same on two different PC's

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I also cleared any malware etc

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shadyz said

guigs2 said
The banners on the page? Currently there is a work around it seems to use the delete and spacebar buttons. However in pursuit of the cause of the crash finding a pattern or anything that might be different from expected behavior seems to be what is looked for.

I'm not sure i understand the question, The banners are inside the email and i just always click on space to clear their email and start writing a new email clean.

It actually surprizes me every time it happens because i don't usually use the web form, i mostly use thunderbird, but because i'm so used to clicking space, it's surprizing every time it happens. But the issue is it might be a wider problem somehow, but even if it's not , i do want to solve it ,yes

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Do the crashes only happen if you click the space bar or also when you press the Delete key?

What font is used if you right-click and open the Inspector?

Does it make a difference if you select another font?

You can try different default fonts and temporarily disable website fonts to test the selected default font.

  • Tools > Options > Content : Fonts & Colors > Advanced
    [ ] "Allow pages to choose their own fonts, instead of my selections above"
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shadyz said

It does not happen with backspace and delete

Yes only with space

Изменено shadyz

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cor-el said

Do the crashes only happen if you click the space bar or also when you press the Delete key? What font is used if you right-click and open the Inspector? Does it make a difference if you select another font? You can try different default fonts and temporarily disable website fonts to test the selected default font.
  • Tools > Options > Content : Fonts & Colors > Advanced
    [ ] "Allow pages to choose their own fonts, instead of my selections above"

Hi corel , do i have to be on the email to change the font ,or just in general i should change the font on any page?

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You need to do that with the text that makes Firefox crash.

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cor-el said

You need to do that with the text that makes Firefox crash.

Yes sir, but how do i find that out?

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when i go to my email and i click on inspect -> fonts -> it says Abc Arial bold system used as arial Arial Arial Times new roman

I did see some red lines if that means anything

Изменено shadyz

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shadyz said

cor-el said
You need to do that with the text that makes Firefox crash.

Yes sir, but how do i find that out?

How do i know what makes it ?

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You might have to type with the different fonts individually to eliminate which one might be causing this.

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guigs2 said

You might have to type with the different fonts individually to eliminate which one might be causing this.

How do i type with different fonts ? Why are we suspecting different fonts are causing this ?

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I'm confused , should i know how to do this?

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