Firefox crash report everytime I close firefox
Almost everytime I close Firefox it tell me Firefox crashed and gives me a crash report. I've also noticed that Soundcloud will not play as well. Sincerely thank you for the help.
about:crashes
bp-d9ccc97d-1bcf-4ab3-94d1-324c52141125 bp-586e8a42-719c-45b0-804e-3514b2141125 bp-53df5312-5001-4540-a748-00b602141121 bp-77b64ec1-406b-44ec-bbad-49e692141121 bp-35cbe444-a141-44d7-9ec3-3e9092141120
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Application Basics
Name: Firefox Version: 34.0.5 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0 Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Adblock Plus Version: 2.6.6 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: Block site Version: 1.1.8 Enabled: true ID: {dd3d7613-0246-469d-bc65-2a3cc1668adc}
Name: Garmin Communicator Version: 4.1.0 Enabled: false ID: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
Name: NetVideoHunter Version: 1.16 Enabled: false ID: netvideohunter@netvideohunter.com
Graphics
Adapter Description: Intel(R) HD Graphics 4000 Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Adapter RAM: Unknown Device ID: 0x0166 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 9-26-2012 Driver Version: 9.17.10.2867 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 05971028 Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045 browser.startup.homepage_override.buildID: 20141126041045 browser.startup.homepage_override.mstone: 34.0.5 dom.mozApps.used: true extensions.lastAppVersion: 34.0.5 font.internaluseonly.changed: true gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-gmpopenh264.lastUpdate: 1415490475 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1417529120 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1417462447 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.java: 2 print.printer_HP_LaserJet_1015.print_bgcolor: false print.printer_HP_LaserJet_1015.print_bgimages: false print.printer_HP_LaserJet_1015.print_colorspace: print.printer_HP_LaserJet_1015.print_command: print.printer_HP_LaserJet_1015.print_downloadfonts: false print.printer_HP_LaserJet_1015.print_duplex: 0 print.printer_HP_LaserJet_1015.print_edge_bottom: 0 print.printer_HP_LaserJet_1015.print_edge_left: 0 print.printer_HP_LaserJet_1015.print_edge_right: 0 print.printer_HP_LaserJet_1015.print_edge_top: 0 print.printer_HP_LaserJet_1015.print_evenpages: true print.printer_HP_LaserJet_1015.print_footercenter: print.printer_HP_LaserJet_1015.print_footerleft: &PT print.printer_HP_LaserJet_1015.print_footerright: &D print.printer_HP_LaserJet_1015.print_headercenter: print.printer_HP_LaserJet_1015.print_headerleft: &T print.printer_HP_LaserJet_1015.print_headerright: &U print.printer_HP_LaserJet_1015.print_in_color: true print.printer_HP_LaserJet_1015.print_margin_bottom: 0.5 print.printer_HP_LaserJet_1015.print_margin_left: 0.5 print.printer_HP_LaserJet_1015.print_margin_right: 0.5 print.printer_HP_LaserJet_1015.print_margin_top: 0.5 print.printer_HP_LaserJet_1015.print_oddpages: true print.printer_HP_LaserJet_1015.print_orientation: 0 print.printer_HP_LaserJet_1015.print_page_delay: 50 print.printer_HP_LaserJet_1015.print_paper_data: 1 print.printer_HP_LaserJet_1015.print_paper_height: 11.00 print.printer_HP_LaserJet_1015.print_paper_name: print.printer_HP_LaserJet_1015.print_paper_size_type: 0 print.printer_HP_LaserJet_1015.print_paper_size_unit: 0 print.printer_HP_LaserJet_1015.print_paper_width: 8.50 print.printer_HP_LaserJet_1015.print_plex_name: print.printer_HP_LaserJet_1015.print_resolution: 383061468 print.printer_HP_LaserJet_1015.print_resolution_name: print.printer_HP_LaserJet_1015.print_reversed: false print.printer_HP_LaserJet_1015.print_scaling: 1.00 print.printer_HP_LaserJet_1015.print_shrink_to_fit: true print.printer_HP_LaserJet_1015.print_to_file: false print.printer_HP_LaserJet_1015.print_unwriteable_margin_bottom: 0 print.printer_HP_LaserJet_1015.print_unwriteable_margin_left: 0 print.printer_HP_LaserJet_1015.print_unwriteable_margin_right: 0 print.printer_HP_LaserJet_1015.print_unwriteable_margin_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_colorspace: print.printer_Microsoft_XPS_Document_Writer.print_command: print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter: print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11.00 print.printer_Microsoft_XPS_Document_Writer.print_paper_name: print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 0 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50 print.printer_Microsoft_XPS_Document_Writer.print_plex_name: print.printer_Microsoft_XPS_Document_Writer.print_resolution: 383061468 print.printer_Microsoft_XPS_Document_Writer.print_resolution_name: print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0 privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1417283947
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7
NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC
NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC
NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC
NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2
Experimental Features
Изменено cor-el
Все ответы (4)
Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
Turned off Hardware Acceleration.
Most sites seemed to work, but soundcloud still didn't play and Firefox still popped up crash report when I closed out of Firefox.
You can check for problems with current Shockwave Flash plugin versions and try this:
- check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
- disable hardware acceleration in the Flash plugin
See also:
You can also check for issues with the HTML5 media player and disable Windows Media Foundation. Try to set these prefs tp false on the about:config page:
- media.windows-media-foundation.enabled = false
- media.directshow.enabled = false
You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.
Please post the new crash reports.
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