Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Untrusted Connection, all links, after latest FF update, Win 7

  • 3 ответа
  • 3 имеют эту проблему
  • 7 просмотров
  • Последний ответ от CoryMH

more options

Clicking on any link returns Untrusted Connection error. Have reinstalled Firefox with no change in results. Have switched to Chrome out of frustration.

Clicking on any link returns Untrusted Connection error. Have reinstalled Firefox with no change in results. Have switched to Chrome out of frustration.

Все ответы (3)

more options

Hello,

If you use Kaspersky, please see: https://support.mozilla.org/en-US/questions/1026631#answer-650916

For common troubleshooting steps for this issue, please see "This Connection is Untrusted" error message appears - What to do. It sounds like you may need to delete your cert8.db file and have Firefox recreate it; the steps are in the article.

more options

Deleted cert8.db, restarted Firefox, error still present.

more options

Do you have an antivirus or firewall software installed? If so, which one?

Security software with some form of web shield have caused this issue in Firefox, such as with Kaspersky. You will need to add their certificate into Firefox as they monitor secure (https) connections and send their own certificate instead of the website's certificate.