Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

When I try to login to Squarespace to edit my website it takes me back to the login screen.

  • 1 ответ
  • 1 имеет эту проблему
  • 3 просмотра
  • Последний ответ от FredMcD

more options

I start off by going to Squarespace.com and then go to the login button. I enter in my e-mail address and password and it takes me right back to the login screen. However, the address is clearly loaded to my site with the /config bit at the end of the address loaded.

Also worthy of note...when I enter in the wrong password it will happily tell me the PW is incorrect.

Any ideas or suggestions? I just switched from Chrome after 3 repeated crashes this AM and this is equally frustrating.

I start off by going to Squarespace.com and then go to the login button. I enter in my e-mail address and password and it takes me right back to the login screen. However, the address is clearly loaded to my site with the /config bit at the end of the address loaded. Also worthy of note...when I enter in the wrong password it will happily tell me the PW is incorrect. Any ideas or suggestions? I just switched from Chrome after 3 repeated crashes this AM and this is equally frustrating.

Все ответы (1)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.