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Firefox very slow to close (2 - 4 minutes).

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I have used Firefox for Mac for several years. I have always had my pref set to "Clear History when Firefox closes" Up until version 32, Firefox would close in a few seconds. Now it takes 2 - 4 minutes to close. I have to quit Firefox separately before choosing "Shut Down", otherwise the shut down is stopped.

I have read articles here that suggest that unchecking the preference for clearing history is a "solution". Giving up the automatic clearing of history may solve this problem, but now there is a new problem. Do I need to manually clear history every time before quitting Firefox? That is not a true solution.

In my case, why did this problem start with v. 32?

I have used Firefox for Mac for several years. I have always had my pref set to "Clear History when Firefox closes" Up until version 32, Firefox would close in a few seconds. Now it takes 2 - 4 minutes to close. I have to quit Firefox separately before choosing "Shut Down", otherwise the shut down is stopped. I have read articles here that suggest that unchecking the preference for clearing history is a "solution". Giving up the automatic clearing of history may solve this problem, but now there is a new problem. Do I need to manually clear history every time before quitting Firefox? That is not a true solution. In my case, why did this problem start with v. 32?

Дополнительные сведения о системе

Установленные плагины

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • DivX VOD Helper Plug-in
  • Shockwave Flash 15.0 r0
  • DivX Web Player version 3.2.3.1164
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • 5.1.10411.0
  • iPhoto6

Приложение

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:32.0) Gecko/20100101 Firefox/32.0

Дополнительная информация

Application Basics
------------------
Name: Firefox
Version: 32.0.3
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:32.0) Gecko/20100101 Firefox/32.0
Crash Reports for the Last 3 Days
---------------------------------
All Crash Reports
Extensions
----------
Name: Classic Theme Restorer
Version: 1.2.3
Enabled: true
ID: ClassicThemeRestorer@ArisT2Noia4dev
Name: DivX Plus Web Player HTML5 <video>
Version: 2.1.2.182
Enabled: true
ID: {23fcfd51-4958-4f00-80a3-ae97e717ed8b}
Name: DownThemAll!
Version: 2.0.17
Enabled: true
ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}
Name: Hide Tab Bar With One Tab
Version: 1.4
Enabled: true
ID: {e5bbc237-c99b-4ced-a061-0be27703295f}
Name: Shortly URL Shortner
Version: 1.15
Enabled: true
ID: shortly@aloshbennett.in
Graphics
--------
Device ID: 0x9588
GPU Accelerated Windows: 2/2 OpenGL (OMTC)
Vendor ID: 0x1002
WebGL Renderer: ATI Technologies Inc. -- ATI Radeon HD 2600 OpenGL Engine
windowLayerManagerRemote: true
AzureCanvasBackend: quartz
AzureContentBackend: quartz
AzureFallbackCanvasBackend: none
AzureSkiaAccelerated: 0
Important Modified Preferences
------------------------------
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 1
browser.display.use_document_fonts: 0
browser.places.smartBookmarksVersion: 7
browser.search.suggest.enabled: false
browser.sessionstore.restore_on_demand: false
browser.sessionstore.upgradeBackup.latestBuildID: 20140923175406
browser.startup.homepage_override.buildID: 20140923175406
browser.startup.homepage_override.mstone: 32.0.3
browser.tabs.warnOnClose: false
browser.tabs.warnOnOpen: false
dom.disable_open_during_load: false
dom.mozApps.used: true
extensions.lastAppVersion: 32.0.3
font.name.serif.x-western: Arial
general.autoScroll: false
gfx.blacklist.direct2d: 3
gfx.blacklist.layers.direct3d9: 3
gfx.blacklist.webgl.msaa: 4
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1412619064
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
print.macosx.pagesetup-2: PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO
print.print_bgcolor: false
print.print_bgimages: false
print.print_colorspace:
print.print_command:
print.print_downloadfonts: false
print.print_duplex: 6357111
print.print_evenpages: true
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_page_delay: 50
print.print_paper_data: 0
print.print_paper_height: 11.00
print.print_paper_name:
print.print_paper_size_type: 1
print.print_paper_size_unit: 0
print.print_paper_width: 8.50
print.print_plex_name:
print.print_resolution: 7405644
print.print_resolution_name:
print.print_reversed: false
print.print_scaling: 1.00
print.print_shrink_to_fit: true
print.print_to_file: false
print.print_unwriteable_margin_bottom: 56
print.print_unwriteable_margin_left: 25
print.print_unwriteable_margin_right: 25
print.print_unwriteable_margin_top: 25
privacy.cpd.cookies: false
privacy.cpd.formdata: false
privacy.cpd.sessions: false
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.sanitizeOnShutdown: true
privacy.sanitize.timeSpan: 0
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1410635666
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 0
Library Versions
----------------
NSPR
Expected minimum version: 4.10.6
Version in use: 4.10.6
NSS
Expected minimum version: 3.16.5 Basic ECC
Version in use: 3.16.5 Basic ECC
NSSSMIME
Expected minimum version: 3.16.5 Basic ECC
Version in use: 3.16.5 Basic ECC
NSSSSL
Expected minimum version: 3.16.5 Basic ECC
Version in use: 3.16.5 Basic ECC
NSSUTIL
Expected minimum version: 3.16.5
Version in use: 3.16.5
Experimental Features
---------------------

cor-el
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17589 решений 159130 ответов
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The old cache was disabled when you would use "Clear history when Firefox closes" to clear the cache. With the current new cache2 service this is no longer the case and the disk cache is used and thus need to be cleared when specified. If clearing the disk cache takes a lot of time then you can consider to set a lower maximum. Also make sure that security software isn't interfering with accessing files in the cache.

The old cache was disabled when you would use "Clear history when Firefox closes" to clear the cache. With the current new cache2 service this is no longer the case and the disk cache is used and thus need to be cleared when specified. If clearing the disk cache takes a lot of time then you can consider to set a lower maximum. Also make sure that security software isn't interfering with accessing files in the cache.
RobertL39 2 решений 6 ответов
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Joe_Heller said

I have used Firefox for Mac for several years. I have always had my pref set to "Clear History when Firefox closes" Up until version 32, Firefox would close in a few seconds. Now it takes 2 - 4 minutes to close. I have to quit Firefox separately before choosing "Shut Down", otherwise the shut down is stopped. I have read articles here that suggest that unchecking the preference for clearing history is a "solution". Giving up the automatic clearing of history may solve this problem, but now there is a new problem. Do I need to manually clear history every time before quitting Firefox? That is not a true solution. In my case, why did this problem start with v. 32?

I had exactly the same problem. I fixed it as Joe Heller did: I had 'cache' checked along with 'clear history when Firefox closes'. I unchecked 'cache' and unchecked 'clear history when Firefox closes'.

Firefox now closes perfectly and very quickly. I also installed the 'clear cache' button in my toolbar as suggested in this thread. Thanks Joe Heller!!!!

''Joe_Heller [[#question-1024182|said]]'' <blockquote> I have used Firefox for Mac for several years. I have always had my pref set to "Clear History when Firefox closes" Up until version 32, Firefox would close in a few seconds. Now it takes 2 - 4 minutes to close. I have to quit Firefox separately before choosing "Shut Down", otherwise the shut down is stopped. I have read articles here that suggest that unchecking the preference for clearing history is a "solution". Giving up the automatic clearing of history may solve this problem, but now there is a new problem. Do I need to manually clear history every time before quitting Firefox? That is not a true solution. In my case, why did this problem start with v. 32? </blockquote> I had exactly the same problem. I fixed it as Joe Heller did: I had 'cache' checked along with 'clear history when Firefox closes'. I unchecked 'cache' and unchecked 'clear history when Firefox closes'. Firefox now closes perfectly and very quickly. I also installed the 'clear cache' button in my toolbar as suggested in this thread. Thanks Joe Heller!!!!
cor-el
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You can select one item at the time in the "Clear history when Firefox closes" settings to see if that allows to find the cause of the hang.

You can select one item at the time in the "Clear history when Firefox closes" settings to see if that allows to find the cause of the hang.
FredMcD
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4274 решений 59937 ответов
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See if this can help you

Expire history by days {web link} Allows to expire history older than a fixed amount of days.

See if this can help you '''[https://addons.mozilla.org/en-US/firefox/addon/expire-history-by-days Expire history by days]''' {web link} Allows to expire history older than a fixed amount of days.
Fabadelic 1 решений 12 ответов
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Joe_Heller said

I have used Firefox for Mac for several years. I have always had my pref set to "Clear History when Firefox closes" Up until version 32, Firefox would close in a few seconds. Now it takes 2 - 4 minutes to close. I have to quit Firefox separately before choosing "Shut Down", otherwise the shut down is stopped. I have read articles here that suggest that unchecking the preference for clearing history is a "solution". Giving up the automatic clearing of history may solve this problem, but now there is a new problem. Do I need to manually clear history every time before quitting Firefox? That is not a true solution. In my case, why did this problem start with v. 32?

I AGREE WHOLEHEARTEDLY... plus Firefox freezes on me and I have to force quit. Firefox used to be the easiest browser to use with Macs but not now. Why the Hell won't Mozilla fix it?

''Joe_Heller [[#question-1024182|said]]'' <blockquote> I have used Firefox for Mac for several years. I have always had my pref set to "Clear History when Firefox closes" Up until version 32, Firefox would close in a few seconds. Now it takes 2 - 4 minutes to close. I have to quit Firefox separately before choosing "Shut Down", otherwise the shut down is stopped. I have read articles here that suggest that unchecking the preference for clearing history is a "solution". Giving up the automatic clearing of history may solve this problem, but now there is a new problem. Do I need to manually clear history every time before quitting Firefox? That is not a true solution. In my case, why did this problem start with v. 32? </blockquote> I AGREE WHOLEHEARTEDLY... plus Firefox freezes on me and I have to force quit. Firefox used to be the easiest browser to use with Macs but not now. Why the Hell won't Mozilla fix it?
FredMcD
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You can't fix something until you know what is broken.

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox.

Jump around a few safe web sites. Then close. Is the problem still there?

You can't fix something until you know what is broken. Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift ''(Mac Options)'' >''' key, and then starting Firefox. Jump around a few safe web sites. Then close. Is the problem still there?
RobertL39 2 решений 6 ответов
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Please see my post above of 2/15 at 4:00pm. Thanks for Joe Heller, I solved the problem. Without knowing what was 'broken'. Sometimes you get lucky...

Please see my post above of 2/15 at 4:00pm. Thanks for Joe Heller, I solved the problem. Without knowing what was 'broken'. Sometimes you get lucky...

Задавший вопрос

There has been a lot of good advice here since last October.

I current;y have "Browsing and Download history" cleared when I quit. I unchecked all other choices.

If I add any additional choices, I have problems. It's not what I prefer (nice to clear the cache) but it eliminates the freezes on shutdown.

There has been a lot of good advice here since last October. I current;y have "Browsing and Download history" cleared when I quit. I unchecked all other choices. If I add any additional choices, I have problems. It's not what I prefer (nice to clear the cache) but it eliminates the freezes on shutdown.
finitarry 251 решений 3421 ответов
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I have to quit Firefox separately before choosing "Shut Down", otherwise the shut down is stopped.

You should NEVER shut down the operating system with Firefox running! Close any running applications before shutting down the operating system. Doing that with a browser especially can corrupt files in the profile.

<blockquote> I have to quit Firefox separately before choosing "Shut Down", otherwise the shut down is stopped. </blockquote> You should NEVER shut down the operating system with Firefox running! Close any running applications before shutting down the operating system. Doing that with a browser especially can corrupt files in the profile.
Fabadelic 1 решений 12 ответов
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finitarry said

I have to quit Firefox separately before choosing "Shut Down", otherwise the shut down is stopped.

You should NEVER shut down the operating system with Firefox running! Close any running applications before shutting down the operating system. Doing that with a browser especially can corrupt files in the profile.

finitarry what do you suggest I do when Firefox freezes which it often does when I try to close it? I keep checking and re-checking the system and nothing appears to be wrong.

''finitarry [[#answer-691506|said]]'' <blockquote> <blockquote> I have to quit Firefox separately before choosing "Shut Down", otherwise the shut down is stopped. </blockquote> You should NEVER shut down the operating system with Firefox running! Close any running applications before shutting down the operating system. Doing that with a browser especially can corrupt files in the profile. </blockquote> finitarry what do you suggest I do when Firefox freezes which it often does when I try to close it? I keep checking and re-checking the system and nothing appears to be wrong.
finitarry 251 решений 3421 ответов
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Force quit Firefox, then shut down the operating system. If Firefox freezes everything in the whole system, then you have no choice but to press the shutdown button (because you cannot even pull down the Apple menu) on the computer, but otherwise close an application before shutting down the operating system. I took to cleaing data manually from the History menu on Firefox because there are times when I do not want the data cleared automatically on exit, and the setting in the Preferences no longer asks first.

Force quit Firefox, then shut down the operating system. If Firefox freezes everything in the whole system, then you have no choice but to press the shutdown button (because you cannot even pull down the Apple menu) on the computer, but otherwise close an application before shutting down the operating system. I took to cleaing data manually from the History menu on Firefox because there are times when I do not want the data cleared automatically on exit, and the setting in the Preferences no longer asks first.
cor-el
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If there are problems with clearing items automatically on shutdown then this might be an indication that there is a problem with the files that stores this data or you might have (security) software that keeps a lock or handle on files and prevents Firefox from updating the files.

If there are problems with clearing items automatically on shutdown then this might be an indication that there is a problem with the files that stores this data or you might have (security) software that keeps a lock or handle on files and prevents Firefox from updating the files.
Fabadelic 1 решений 12 ответов
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Fabadelic said

finitarry said
I have to quit Firefox separately before choosing "Shut Down", otherwise the shut down is stopped.

You should NEVER shut down the operating system with Firefox running! Close any running applications before shutting down the operating system. Doing that with a browser especially can corrupt files in the profile.

finitarry what do you suggest I do when Firefox freezes which it often does when I try to close it? I keep checking and re-checking the system and nothing appears to be wrong.

finitarry I believe that if you had carefully read what I said above, where I made it quite clear what happens, perhaps you wouldn't have had a rude rant at me!

''Fabadelic [[#answer-692554|said]]'' <blockquote> ''finitarry [[#answer-691506|said]]'' <blockquote> <blockquote> I have to quit Firefox separately before choosing "Shut Down", otherwise the shut down is stopped. </blockquote> You should NEVER shut down the operating system with Firefox running! Close any running applications before shutting down the operating system. Doing that with a browser especially can corrupt files in the profile. </blockquote> finitarry what do you suggest I do when Firefox freezes which it often does when I try to close it? I keep checking and re-checking the system and nothing appears to be wrong. </blockquote> finitarry I believe that if you had carefully read what I said above, where I made it quite clear what happens, perhaps you wouldn't have had a rude rant at me!
Fabadelic 1 решений 12 ответов
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Fabadelic said

finitarry said
I have to quit Firefox separately before choosing "Shut Down", otherwise the shut down is stopped.

You should NEVER shut down the operating system with Firefox running! Close any running applications before shutting down the operating system. Doing that with a browser especially can corrupt files in the profile.

finitarry what do you suggest I do when Firefox freezes which it often does when I try to close it? I keep checking and re-checking the system and nothing appears to be wrong.

finitarry I would have thought that what I said above made it clear that Firefox FREEZES!

''Fabadelic [[#answer-692554|said]]'' <blockquote> ''finitarry [[#answer-691506|said]]'' <blockquote> <blockquote> I have to quit Firefox separately before choosing "Shut Down", otherwise the shut down is stopped. </blockquote> You should NEVER shut down the operating system with Firefox running! Close any running applications before shutting down the operating system. Doing that with a browser especially can corrupt files in the profile. </blockquote> finitarry what do you suggest I do when Firefox freezes which it often does when I try to close it? I keep checking and re-checking the system and nothing appears to be wrong. </blockquote> finitarry I would have thought that what I said above made it clear that Firefox FREEZES!
Fabadelic 1 решений 12 ответов
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cor-el said

If there are problems with clearing items automatically on shutdown then this might be an indication that there is a problem with the files that stores this data or you might have (security) software that keeps a lock or handle on files and prevents Firefox from updating the files.

cor-el I frequently update Firefox and keep running diagnostics which tell me nothing is corrupted. I wish you guys would try to remember that people such as me are not techs, hence we don't necessarily use tech-speak!

''cor-el [[#answer-692622|said]]'' <blockquote> If there are problems with clearing items automatically on shutdown then this might be an indication that there is a problem with the files that stores this data or you might have (security) software that keeps a lock or handle on files and prevents Firefox from updating the files. </blockquote> cor-el I frequently update Firefox and keep running diagnostics which tell me nothing is corrupted. I wish you guys would try to remember that people such as me are not techs, hence we don't necessarily use tech-speak!
FredMcD
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Check all of your security programs, and tell them to leave browsers alone.

Check all of your security programs, and tell them to leave browsers alone.