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"Symantec Class 3 EV SSL CA - G2" intermediate Certificate Authority is not trusted by Firefox ?

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locking as duplicate of /questions/1014430

Hallo

We recently purchased a certificate from Symantec. It's intermediate authority is Symantec Class 3 EV SSL CA - G2, but Mozilla firefox doesn't seem to trust it. Other browsers (IE and Chrome) have the certificate chain trusted. Is there a way to add this certificate chain in Firefox, because many of our clients using Firefox are complaining and asking about our site's security.

''locking as duplicate of [https://support.mozilla.org/en-US/questions/1014430 /questions/1014430]'' Hallo We recently purchased a certificate from Symantec. It's intermediate authority is Symantec Class 3 EV SSL CA - G2, but Mozilla firefox doesn't seem to trust it. Other browsers (IE and Chrome) have the certificate chain trusted. Is there a way to add this certificate chain in Firefox, because many of our clients using Firefox are complaining and asking about our site's security.

Изменено philipp