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pop-up every few seconds: "Software Updater, 0 updates available, c Air software

  • 1 ответ
  • 4 имеют эту проблему
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  • Последний ответ от philipp

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this "Air software" pops up incessantly, very annoying. I am an 80 year old BEGINNER and don't know proper terms for PC problems and functions. Thank you, Fred

this "Air software" pops up incessantly, very annoying. I am an 80 year old BEGINNER and don't know proper terms for PC problems and functions. Thank you, Fred

Выбранное решение

hello, you may have malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu New Fx Menu > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

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Выбранное решение

hello, you may have malicious addons present. please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu New Fx Menu > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware