Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

When downloading a file from a website, I get the file but it is totally black and never fully opens up. I can see page numbers to advance See screen shot

more options

Same as question. On two different URL sites, the download PDF comes up black. I would include the screen shot of the black pdf, but I do not see where I can add this to my question

Same as question. On two different URL sites, the download PDF comes up black. I would include the screen shot of the black pdf, but I do not see where I can add this to my question

Все ответы (4)

more options

You can add a screenshot when replying in your own thread.

more options

Are you trying to download the file, or view the file in Firefox?

more options

Cannot view link at two different websites in Mozilla. Comes up blank - no content

more options

Firefox's built-in PDF viewer is not yet as full-featured as Adobe's plugin. You might need to use Adobe for that one. Here's how to make the switch: View PDF files in Firefox or choose another viewer.

Any luck, or same issue?