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• Default search engine switches back to ebay

  Hi, Unfortunately, there is a problem in your profile that is likely to have caused this. We're working on fixing these types of issues automatically. In the meantime, you c…

• Google Sign in's

  It is possible that this is a consequence of Total Cookie Protection. Total Cookie Protection isolates (partitions) cross-site cookies and makes Firefox use a separate cookie jar…

• Default language in Gmail.

  Hi there, Is English UK set to Top? Firefox usually read language from top, so and fall back to second, third etc option.

• google dark

  Hi there, Unfortunately I don't have full context how Google is targeting user for Dark Theme, but I am assuming it may rely on your Browser theme or System theme. i.e if your …

• google dark

  Hi there, You should be able to change Google theme from Search [https://www.google.com/search?client=firefox-b-d&q=firefox Settings]. Please refer to the attachment

• watching YouTube, live tv online

  Hi Karol, What's the issue you are facing?

• Disabling OCSP via MDM

  Hi Aviran, '''To customize Firefox on MacOS using configuration profiles:''' Download the MacOS package from https://www.mozilla.org/en-US/firefox/enterprise/. Edit…

• Firefox download box not appearing!

  The best way to find out which addon is causing the issue is to start disabling one by one and try to replicate the issue. :)

• Firefox download box not appearing!

  Hey John, Could you go to Firefox Preference and ensure '''Always ask you where to save files''' is selected. Please refer to this screenshot:- https://screencast.com/t/3n5Xudi…

• Can't log in to Mozilla.org

  Please note that support.mozilla.org (Mozilla Support) account and Firefox account are different account. Firefox account is use to sync your bookmarks, passwords, open tabs ac…

• wont let me sign in when trying to sync

  Can you try running Firefox in safe mode and let me know how it goes? https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

• Can't log in to Mozilla.org

  Hey there, What url are you using when trying to login at Firefox account? It should be https://www.mozilla.org/en-US/firefox/accounts/

• Firefox freezes on Zillow.com and Trulia.com after browsing for a period of time

  can you try on safe mode and let us know how its going? * https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

• When I attempt to access match.com, I get either a foreign website or a 404 page not found

  Looks like your pc is infected, can you contact your antivirus software support to troubleshoot more about this issue?

• why cant I add " Webroot Secure Anywhere "

  If you have the latest version of Webroot SecureAnywhere installed along with Firefox and still do not see the Webroot Toolbar, please follow the steps below. Shutdown Firefox …

• Thunderbird stopped receiving messages, it still sends but will not receive.

  I think you might find your issue was the network adapter requiring an update. *See also: https://support.mozilla.org/kb/cannot-receive-messages

• ReloadEvery has stopped working.

  You can give a try to this addon: *https://addons.mozilla.org/En-us/firefox/addon/tab-reloader/?src=search i personally never tried it. but it should work as expected!

• Why does this video not work: http://www.jaggle.nl/hond-schrikt-van-scheet/

  I just filled a bug here: * https://bugzilla.mozilla.org/show_bug.cgi?id=1252044 you can signup on bugzilla and add yourself on cc list to get progress! Thanks!

• Using beta on iphone, requesting Startpage as an option for default search engine

  There is a meta bug already on bugzilla where developer might be considering this. You can signup and comment on that bug or add yourself on cc list to get update regarding this f…

• server setting

  IMAP has no "Keep mail on the server for XX days" because mail MUST be kept on the server it is inherent in the whole IMAP protocol. If mail is disappearing it is most likely y…

• websites dosent work

  The Refresh Firefox feature can fix many issues by restoring Firefox to default: mzl.la/MnSTZB

• video format or MIME type is not supported - version 044 windows 10

  Could you post a link to a video that shows the error "Video format or MIME type is not supported"? Related information: * [[Fix common audio and video issues]] * …

• Some addon makes Mozilla always on top. I have too many to check one by one. Any ideas?

  Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article for that. When you figure out what's causing you…

• How do you password protect Firefox?

  Adopting a app lock things may hamper on user experience of a browser, there are plenty thirdparty software/antivirus are available on the web which are doing great already! :)

• I want use my webcam in the browser

  If your problem is something like the image below, follow the steps given. This problem usually occurs in Firefox where you can't click on '''Allow'''. [Example http://i.stack…

• How do you password protect Firefox?

  Firefox doesn't have any inbuilt locker however you can search on appstore and get a 3rd party applocker to lock Firefox on your iOS device.

• Disabling scratchpad not working devtools.scratchpad.enable false

  w''shuvlincoal [[#answer-838572|said]]'' Hi Swarnava, I already tried that - (see my original notes above). Can you suggest some other setting that may be causing it not t…

• Disabling scratchpad not working devtools.scratchpad.enable false

  Can you please check if the scratchpad comes up, if you disable the setting '''devtools.scratchpad.enabled''' by setting the value to '''false'''. You can do this by following the…

• why do I get redirected

  Its not the problem inside your phone or your software. Its something that webscripts are responsible for. Many webpages create automatic redirecting ad popups. There are two w…

• Firefox 44 in more distro linux, doesn't work black themes gtk2 and black themes. Is it normal ?

  the category is for themes that are dark or have black accents? there's not actually anything wrong with it

• Downloaded a pinterest add-on deleted it but it still pops up.

  Such an error is usually caused by an installed extension that isn't working properly. Start Firefox in [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-…

• Email attachments are automaticly downloaded

  Firefox can be set to save all files automatically. Change this under Options - General. * [[Startup, home page, tabs, and download settings]] Firefox can also be set to…

• Firefox on iPhone crashes on launch

  Unfortunately this is a known bug for Firefox for iOS 1.2. This will be addressed in an upcoming bugfix release. The only way to get around this bug right now is to delete and …

• Can't play some videos

  I have just created a bug report: * https://bugzilla.mozilla.org/show_bug.cgi?id=1243304 - '''Videos on www.independent.co.uk don't work in Firefox for Android and Firefox OS''' …

• Folders gone, acts like it's not sending, but is.

  I would guess from your description, and the lack of support in Thunderbird for Exchange's proprietary protocols, that you have been using IMAP to allow Thunderbird to "see" serve…

• The 'sent' messages link has 'disappeared!'

  Did you try repair the webmail folder? * Right click on the folder click on '''Properties''' >> '''Repair Folder''' Also try create a sent folder: * [[Configurat…

• Worried about app access if rumors are true.

  Mozilla announced that they will stop developing Firefox OS for smartphones and selling phones with this operating system . The development is still going and Firefox Marketplace …

• Firefox crashes

  After analyzing your crash report, it looks like this crash has been affected to current release version of Firefox and earlier version. Crash name: '''[@ OOM | large | NS_AB…

• Wrong email at registration

  can you elaborate your concern please? what email are you talking about? are you meaning of Firefox Sync?

• Since installing FF 43.0.4, yahoo!mail autosuggest/autocomplete no longer works -- it still works fine when I use Internet Explorer as my browser

  I understand that when you compose anew email in yahoo that the contacts no longer autocomplete. Please update your Adobe Flash version to version 17 and check the settings for…

• Some of my email disappear from inbox folder.

  Hello, Maybe this help: * http://kb.mozillazine.org/Disappearing_mail

• How do I download emails from secondary server to thunderbid?

  Tools menu (ALT+T) > account settings > server settings And change the leave messages on server to something that suits.

• My D-Link security camera works with Explorer but the video does not show when using FireFox, how do I fix this?

  Make sure your plugins are up to date: * https://www.mozilla.org/en-US/plugincheck/

• How to keep the download manager open in new versions of TB (38.4 and 38.5)?

  I am asking you to create a fresh profile using profile manager and check how its going

• How to keep the download manager open in new versions of TB (38.4 and 38.5)?

  Close Thunderbird and open the profile manager. http://kb.mozillazine.org/Profile_manager Create your new profile, naming it something other than "default", and setup your acco…

• how do i check for viruses on my Note 5 running Firefox?

  That would be a Scam. Close the tab and move on.

• firefox doesn't remenber history

  A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history. * http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_wo…

• After restarting the browser disappeared group tabs.

  We wanted to give you a heads-up that tab groups in Firefox is going away. You can read about it [https://support.mozilla.org/kb/tab-groups-removal here]. They plan to have the fe…

• How can I get to Firefox without dealing with AdAware?

  Your Windows XP operating system has been retired and there is no more support nor security updates nor fixes from Microsoft. As such, it is likely that your computer does not …

• after migration to Windows 10, I need log into each website every time I visit

  Websites remembering you and automatically log you in is stored in a cookie. * Create an Allow cookie exception to keep such a cookie, especially for secure websites and if…

• how to set firefox on smart tv with ROKU

  hi innocent27, See [[Use Firefox for Android to send videos to your Roku]]

• Add-ons: What does "signed.1-let-fixed update" mean?

  Mozilla will begin requiring all extensions to be signed in order for them to be installable in Release and Beta versions of Firefox. Signing will be done through addons.mozilla.o…

• Sync my account with computer

  Hi, See: *https://support.mozilla.org/en-US/kb/sync-your-firefox-bookmarks-and-browsing-history-i

• Firefox illegaly imported all my bookmarks from chrome. How do i reverse this w/o screwing up my chome bookmarks?

  Uninstalling Firefox wont solve your issue since all bookmarks are saved in separate folder. You can create a fresh profile and delete existing profile which will start Firefox fr…

• When i try to access a certain website it switches repeatedly on-off and then blocks me so i have to use another browser

  can you mention the website here?

• Can't watch youtube after system update

  Make sure to reset the security.tls.version.max pref to 1 if you have previously changed this pref to 0 to disable TLS 1.0 Type about:config in the location (address) bar a…

• How do I import Eudora Address Books

  You can use "Tools" menu, select "Import...", and then individually import your mail, address books, or settings from Eudora. * See also http://kb.mozillazine.org/Thunderbird_…

• How to go back to previous version of Firefox,without last update

  Although Mozilla has a [https://ftp.mozilla.org/pub/mobile/releases/40.0/android-x86/en-US/ website] with old versions of Firefox for testing purposes, it is not recommended that …

• Why is Firefox always running in the background?

  Registered services will be running whenever Android tells them to. My phone doesn't show any services running for Firefox right now. YMMV. Our services are all (as far as I…

• Unsigned plugin, dotEpub, won't show even though it says "preceed at your own risk."

  You are using Firefox 41. There is an option to disable the check, but it will be removed in Firefox 42. So you will have a limited time of being able to use unsigned add-ons in F…

• how do I delete cookies on mozila?

  =Clear Cookies and Stored Data= This feature deletes settings that websites have stored about your visit, including preferences you've set for that website. # Open Firefox brows…

• i can't restore all the the missing profile i need help and i want to install again my firefox browser

  Hi, See [[How to run Firefox when your profile is missing or inaccessible]] and let us know how its going

• My web browser has changed

  = Set a default search engine = Follow these simple steps to set your favorite search engine as the default: #Click on the magnifying glass in the Search bar on your toolbar, th…

• How to remove song?

  You can get it on play store. Hit solve button if your issue is resolved :)

• How to remove song?

  Go to filemanager and Locate Whatsapp/Media/Whatsapp audio folder where you can find all downloaded media through whatsapp.

• How to remove song?

  Hi, can you describe your issue more briefly? if you want to know how you can find your downloaded song from Firefox, you can go to Downloads folder on Sdcard.

• where is my junk mail folder

  The default action for any message that Thunderbird deems as Junk is to place a Junk icon beside the message and place it in the Inbox. You can modify this action by setting up Ju…

• Deploy Firefox 38.2.1 ESR display menu bar with mozilla.cfg (about config) or other way

  Firefox shows either the Menu bar or the orange Firefox menu button. If the Firefox window is maximized and the Tab bar is on top then the Tabs are drawn in the title bar. Y…

• otr chat

  Hey you can signup on bugzilla and track updates from this bug: * https://bugzilla.mozilla.org/show_bug.cgi?id=954310 Add support for OTR and encrypted chats.

• How do I cast from Firefox to my Roku?

  Firefox for Android gives you more options for viewing videos. The new screen casting feature now lets you send videos to streaming players, like Roku, so you can watch them on yo…

• How to find all emails contents "the word" in the subject?

  Hey there, See: * https://support.mozilla.org/kb/global-search

• Why does a tab close when I click on it?

  Start Firefox in [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Safe Mode] to check if one of the extensions (Firefox/Tools > Add-ons > Extensio…

• Home screens 8 most visited websited changed to 4

  You can change the order of the boxes on the about:newtab page and drag an item to a different tile to pin it to that position or you can remove a website by clicking the close X …

• aplication blocked by java security

  There has been a change in the Java security settings, see: * http://kb.mozillazine.org/Java#Java_security_prompts See also: "What should I do when I see a secur…

• where do i get video plugins

  Firefox for Android displays the tap-to-play icon by default for Flash. #Install Adobe Flash player on your Android device by downloading an archived version from [http://helpx.…

• Why does Thunderbird deletes downloaded emails from hotmail server automatically? I've faced this problem twice. Kindly help.

  If you want to use a inbox in local folders you can either configure a global inbox for Hotmail, or create a message filter that automatically moves the messages from Hotmail's in…

• Would like to 'preview in firefox' .odt and .ods files within an Html fame;it works with .pdfs, can it be done with .ods & .odt files please?

  Docs Online Viewer provides a convenient method to open online documents/files of any format (PDF, DOC, DOCX, XLS, PPT, RTF, ODT, ODP, CSV etc.) using Google Docs & Zoho Viewer di…

• how can i send pictures from my document/mt pictutes on firefox?? cant do it ..

  To attach a file to a message you're composing, follow the steps below: # In Gmail, click the '''Compose '''button. # Click the paperclip icon at the bottom of the com…

• how can i send pictures from my document/mt pictutes on firefox?? cant do it ..

  Hey there, Let us know how do you want to send a picture? via email/social media or any other method :)

• After I ran FireFox refresh, I lost the menu bar icon for 1Password4. How do I restore access to 1Password4?

  You can change the items that appear in the menu or your toolbar. #Click the menu button [[Image:new fx menu]] and choose '''Customize'''. #*A special tab will open which allow…

• Why have hundreds of messages disappeared today from my Thunderbird inbox & sent folder? Because of problems at Yahoo.

  Hello, Maybe this help: * http://kb.mozillazine.org/Disappearing_mail

• How to "save image as" without dialog popping up?

  # Click the menu button [[Image:New Fx Menu]] and choose '''Options'''. #On '''General''' tab, you can change your default location path and set it to '''Downloads''' folder S…

• how can i pin a frequently used website to my start page

  You can change the order of the boxes on the about:newtab page and drag an item to a different tile to pin it to that position or you can remove a website by clicking the close X …

• Windows doesn't recognize android

  does the qualcomm driver from http://www.alcatelonetouch.com/global-en/support/faq/usbdriver.html work?

• I have a new email I need to chage on Mozilla. I have uninstalled Mozilla and tried to fix it but unable.

  you can always logout from the site and enter with new email. if you cant find that option, you can clear firefox private data to remove all saved sites, active logins! See: * ht…

• i have Nokia X 2 dual sim mobile, i only use firefox as browser, but with last update it fall down and doesn't work, why?

  As I can see the Operating System for Nokia X2-00 is / Nokia Series 40. Currently Firefox Mobile only support Android platform! Thanks

• How to build and install Firefox Metro UI?

  In the newest version of Nightly, you will need to open the menu and click on "Relaunch in Windows 8 Touch" to switch to Metro mode. See: [[How do I launch Firefox for Windows…

• Why does AdvertBan (AB) not function anymore?

  Not sure about AdvertBan, but [http://adblockplus.org Adblock Plus] works great with latest version of Firefox. Remove your existing adblock addon first: * https://support.mozill…

• how to open new tab without leaving old one using mouse wheel

  Have you checked these settings in about:config? * middlemouse.openNewWindow - should be true * middlemouse.contentLoadURL - should be false * middlemouse.paste - should…

• Open swf file from Sd card

  Go to url bar and type '''file://''' and hit enter. it should open all your directory. now navigate to the folder and start playing.

• How to Change Default 'Open with' Program

  This will not affect media embedded in a web page - only links to the files themselves. # Click the menu button [[Image:New Fx Menu]] and choose '''Preferences'''. # Select the…

• Why is this document on the site solong

  can you post the link of the document?

• Open a .MHT attachment in Internet Explorer instead of Thunderbird.

  ''dconner01 [[#question-1042436|said]]'' When I get an attachment with a .MHT extension, Thunderbird automatically tries to open it. I checked the Options/Attachments/Incoming …

• Thunderbird is not using my new default printer even though I've deleted the old one from my system.

  I hadn't thought about this before (I don't print email much), but I found the following and discovered a slight improvement. From previous posts: 1- Open Thunderbird. 2- Go to…

• hi, how can i import data from outlook express on xp windows?

  Hi, See *http://kb.mozillazine.org/Mail_Utilities

• What is version about,,? Its said version 30,35..

  Can you please elaborate what are you looking for?

• File attachment

  Thanks for reprting! There are several issues with GMail in Firefox for Android: (1) GMail shows the simple version instead of the touch version (2) When forced into the tou…

• how can i stop firefox from crashing on laptop?

  We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash. * …

• Inspector goes blank after a couple of requests

  Thanks for reporting, I just find this on bugzilla: * https://bugzilla.mozilla.org/show_bug.cgi?id=983386 you can create a bugzilla account and add yourself in cc list to get …

• How do I disable Ad Block?

  If you have adblock installed, it should appear on your Firefox toolbar. Click on ABP icon and Disable it. Check attached screenshot