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My VPN location is set to US, but IP geolocation service identifies my assigned IP as Querétaro, Mexico (Mozilla Corporation) resulting in websites such as Amazon are serving me Spanish-language content.

I am suddenly getting ads across websites in Spanish, and my Amazon account flipped to Spanish. I used several IP geolocation services which identified my IP address is … (citește mai mult)

I am suddenly getting ads across websites in Spanish, and my Amazon account flipped to Spanish. I used several IP geolocation services which identified my IP address is assigned to Mozilla Corporation in Queretaro, Mexico, despite my Mozilla VPN being designated United States. How do I solve this problem?

Open 1

Firefox eating a lot of free space

Hello, I noticed that my system disk free space was declining. After some checks I found that underr C:\Users\François\AppData\Roaming\Mozilla\Firefox\Profiles\wjZDDDl0.… (citește mai mult)

Hello, I noticed that my system disk free space was declining. After some checks I found that underr

C:\Users\François\AppData\Roaming\Mozilla\Firefox\Profiles\wjZDDDl0.Profil 1\storage\to-be-removed

were a lot of directory with GBo of data. In may I deleted all these subdirectories and went from 23 to 33 Go free space Yesterday same thing I went from 25 to 41 Go free space.

Why are these files keeping accumulating and are not removed automatically as per name ? Thanks. I'm using Windows 11 Famille Version 25H2 Installé le 25/11/2024 Build du système d’exploitation 26200.8737 Pack de fonctionnalités Pack d’expérience de fonctionnalités Windows 1000.26100.334.0

and Firefox 152.0.5 (64 bits)

Open 1 30

what do you do if the day of the week and date in the Thunderbird calendar are off by 1 day?

The Thunderbird calendar, displayed by the week, Saturday June 27-Friday July 3, 2026 in my computer says today is Monday, Jun 28, whereas it is really Jun 29. Each day … (citește mai mult)

The Thunderbird calendar, displayed by the week, Saturday June 27-Friday July 3, 2026 in my computer says today is Monday, Jun 28, whereas it is really Jun 29. Each day in the calendar is off by 1 day. e.g. tomorrow it says Tuesday Jun 29, etc. If I change the view to Multiweek, the dates and days of the week line up as 2 June 29s for Monday and Tuesday!. Wednesday becomes June 30 and Thursday skips July 1 and is July 2! What to do to correct all of these problems? Thanks, [edited email from public]

Open 1 49

Mozilla VPN freezes when opened, locks my computer so bad I have to reboot.

Every other day or so VPN attempts to connect to my chosen location and just freezes. Cannot connect, tries to verify connection, and then just hangs. I can't close it, e… (citește mai mult)

Every other day or so VPN attempts to connect to my chosen location and just freezes. Cannot connect, tries to verify connection, and then just hangs. I can't close it, even with Task Manager. I have to reboot my computer (win 10) and that takes 4 minutes and 40 seconds - I timed it. It makes me not want to use the VPN. I have tried asking VPN for recommended sites and even after trying them it still won't connect.

Very Frustrating. Not worth paying for if I can't connect.

Thanks . . . Alan

Also frustrating that I cannot contact support directly but must use this forum. The "make contact " box in the app will not work either.

Open 1 59

macOS System Print Dialog bypasses "Open in Preview" and "Save as PDF" in Thunderbird v152 (macOS Tahoe / Apple M4)

Hello, I am experiencing a severe issue with the macOS system print dialog handling in Thunderbird, which started immediately after updating to version 152. Environment … (citește mai mult)

Hello,

I am experiencing a severe issue with the macOS system print dialog handling in Thunderbird, which started immediately after updating to version 152.

Environment

   * OS: macOS Tahoe 15.5.1 (26.5.1)
   * Hardware: Apple M4 (Silicon)
   * Thunderbird Version: 152 (Issue present) / 151 (Works perfectly)

Description of the problem: When I use the native macOS system print dialog within Thunderbird and select either "Open in Preview", Instead of opening the Preview app Thunderbird bypasses the command and immediately sends the document directly to the default physical printer. The same happens with "Save as PDF", the file-saving dialog is first presented, but after entering the filename the document is also sends to the default physical printer rather than being saved.

Steps to reproduce:

  * Open an email in Thunderbird v152.
  * Select Print...
  * in the Print Dialog window, select "Print using the system dialog" 
  * The system print dialog is opened
  * Click the PDF dropdown and select "Open in Preview" or "Save as PDF".
  Result: The document is instantly printed on the physical printer instead of performing the macOS system action.

Steps taken:

  * Tested with Thunderbird v151: The macOS system print dialog works perfectly as intended.
  * Upgraded to v152: The issue appears immediately and consistently.
  * All other applications (Safari, Chrome, Microsoft products, Apple Mail) work correctly 

This seems to be a serious regression in how Thunderbird v152 handles native macOS print system events and dialog actions on Apple Silicon / macOS Tahoe.

Any help or a fix for this would be greatly appreciated.

Best regards, Michel

Open 3 69

When I try to get any web pages including mozilla.org I get a message Firefox iOS

When using Firefox on my Apple computer I keep getting this message" Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of … (citește mai mult)

When using Firefox on my Apple computer I keep getting this message" Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem."

This happens even when I try to get to Mozilla.org!!

Open 1 90

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; st… (citește mai mult)

I still have windows 7 pro on my computer and now I keep getting "Access Denied" from some websites Can your ESL be used on my computer so that I can access my bank; stores, etc.?

Open 3 246

Not responding, connectivity issues, slow deleting

Running Win10, all the sudden I'm getting Not Responding messages, failures to connect to server, and slow deleting of emails. I tried everything: uninstalling/reinstalli… (citește mai mult)

Running Win10, all the sudden I'm getting Not Responding messages, failures to connect to server, and slow deleting of emails. I tried everything: uninstalling/reinstalling; running on troubleshooting mode; checking compatibility. Nothing works. Any ideas?

Thank you

Open 5 1 108

Firefox VPN not working

VPN isn't working. I'm in Italy for a week, but live in the US and want to sign up for NordVPN in the US today. But, NordVPN wants to charge me Italian tax, and must th… (citește mai mult)

VPN isn't working. I'm in Italy for a week, but live in the US and want to sign up for NordVPN in the US today. But, NordVPN wants to charge me Italian tax, and must therefore know my location.

How do I show that I'm in the US?

Open 1 39

How can I adjust the VPN settings when the target website blocks access???

Okay, 2 of my financial accounts are not available when using Mozilla VPN. What I get is an internet error message like this: "" Access Denied: You don't have permission… (citește mai mult)

Okay, 2 of my financial accounts are not available when using Mozilla VPN. What I get is an internet error message like this: "" Access Denied: You don't have permission to access "http://raymondjames.com/" on this server.

Reference #18.2824c317.1780333873.7f8f1ac1

https://errors.edgesuite.net/18.2824c317.1780333873.7f8f1ac1 ""

Do you know the technical reasons for this? And can you recommend anything I can do about it? Yes, this is the latest Mozilla VPN and Firefox 151.0.2 versions on my older Win 10 desktop.

Dennis MacMahon [edited email from community support forum]

Open 1 50

MESSAGES IN 'INFOLDER' ARE DELETED AFTER ABOUT 5-7 DAYS

MESSAGES IN 'INFOLDER' ARE DELETED AFTER ABOUT 5-7 DAYS, and can't be found I have looked in all settings to try to find the reason, but don't find anything helpful tnx,… (citește mai mult)

MESSAGES IN 'INFOLDER' ARE DELETED AFTER ABOUT 5-7 DAYS, and can't be found I have looked in all settings to try to find the reason, but don't find anything helpful tnx, Al email [edited from public] @ec.rr.com

Open 10 50

Authentication error in VPN app on Android

VPN app is successfully running on my laptop, but trying to activate it on my Android phone is always ending up in authentication error. Could somebody pls help, what can… (citește mai mult)

VPN app is successfully running on my laptop, but trying to activate it on my Android phone is always ending up in authentication error. Could somebody pls help, what can I do to have VPN on my phone as well?

Thanks!

Open 1 50

My PAID subscription VPN has just stopped. This has happened before and I am getting VERY unhappy.

VPN has disconnected for NO REASON. This is a paid up year subscription. It has happened before. Just last month. I am running it on a windows 11 platform and use Firefo… (citește mai mult)

VPN has disconnected for NO REASON. This is a paid up year subscription. It has happened before. Just last month. I am running it on a windows 11 platform and use Firefox as my browser and Duck duck go as my search engine.

Open 1 49