Forumul comunității Thunderbird

I am having a problem with Thunderbird in that, seemingly at random, Thunderbird stops responding for a few minutes, then it deletes all but 2000 emails locally from my inbox, then, after a while, it re-downloads them all from the server. I have 96973 messages in my inbox on the server.

The email server in question is mail.yahoo.com

I can no longer send messages through the email client on one of my accounts using Thunderbird, which no longer recognizes my internet service provider's password (but it does receive messages). Everything works fine with my other accounts.

Thank you for your help.

I saw where there was a same problem liste a couple of months ago but the solution did nto work. As of this morning I can no longer send with my CompuServe Account. There was no change in my settings, and I have had the account in place with Thunderbird for years. I get an error to enter my password again, I do, then no luck. It asks again. When I cancel, I get an alert, sending of the message failed, Unable to authenticate Outgoing Server (SMTP), please check the password and verify the "Authentication method" in "Account Settings|Outgoing Server (SMTP)

I tried change the password authentication from normal to OAuth2. No luck.

No problem with downloading messages; they all come through.

I saved the message to be sent in my Draft Folder and then when going to the web version of CompuServe (really AOL and really Yahoo), my message is saved in the Draft Folder and I can then send it.

Thank you in advance.

Sal

"Could not get folder db" is the message. I've tried all the suggestions that google provided - nada

Windows 11 25H2 (OS Build 26220.7271) Thunderbird 145.0 (64-bit)

5 accounts are defined. Some filters work on startup, but new ones do not. Manually running filter results in "could not get folder db"

I keep getting the sign in request (photo 1) and when I click the next button I get (photo 2), I have no idea what has changed or what I can do to stop it. I would be grateful of any help.

Hi Everyone,

I am very excited about the new PDF signature feature in Thunderbird, awesome to not have to do this externally.

However, I am still trying to find a way to streamline a common workflow for me: I get a an email with pdfs attached where I need to insert signatures in a few places and send this back. My current workflow is the following: i open each pdf attachment, add the signature, save it to a file, and then open the email reply and reattach the correct files and all of them. It is this indirection via files that actually created the biggest headache for me, as it's a bit too easy to mess up here.

I also tried going via the "reply with attachments" extension, to have the reply email with all attachments already, but there seems to be no way to then edit them in thunderbird.

Am I missing something obvious for how to do this? Given that I am surely not the only one doing this, I am hoping someone has already figured this one out?

Antoine

Over 4000 previously deleted emails suddenly started loading to my Inbox. I have tried to delete them but get a message - "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox". There appears to be plenty of disk space and as far as I'm aware the file system allows write privileges as I am Administrator. I have managed to delete the messages using Up Function+Delete, (which doesn't write to the Delete folder), and have cleared all from Webmail but still have the same problem. I am also unable to receive any new emails. The email is POP3 configured. I have ensured that my Thunderbird if up to date. I operate Windows 10.

I have a problem with thunderbird. I can't fetch the certificate in my account settings, it seems it's not security approved. Normally when I type "fetch certificate" a window pops up asking me to confirm a security exception, but this function no longer works on thunderbird. Is there another way I can confirm the security exception?

Thunderbird shows the number of emails downloaded but I can not see them in my inbox, or anywhere else. Using Thunderbird 115.5.2 (64-bit) on an older iMac on OS 10.12. Email account is gmail, and using POP. I've tried 'repair folders" with no change. I've deleted old emails from the Gmail server. Would appreciate any help.

I'm running Thunderbird 140.5.0esr (32-bit) on Windows 10 Pro Build 19045. After the last few updates the columns in the email listings are changing widths from what I've set them, this seems to happen after I close then reopen Thunderbird; which I'm having to do more often these days to resolve weird calendar malfunctions. For instance, the data column would appear so narrow that only the month/day show with "..." at the end, when I know I've looked at this yesterday with the full view of the date and time showing. I've reviewed my options and I've set them individually, set them globally and it makes no difference. Of course I've rebooted, etc. I have over a hundred local folders and they all change differently, of course some look the same but others don't. Most have the same column headings selected but it doesn't seem to matter. Some have the "Correspondents" column selected but many don't.

This is very irritating and I'd like to know why Thunderbird is doing this, and more importantly, how can I prevent this behavior in the future. Thanks,

I have Mozilla Thunderbird installed, the Yandex mail instructions say - The server name is imap.yandex.ru and the server name is smtp.yandex.ru . with such constructions, the mail does not arrive. Mozilla uses ru - com instead by default and everything works, but it feels like it's wrong because everything slows down terribly. If I change to ru, the mail does not work. https://disk.yandex.ru/i/7V9_I1XwoBLPiQ

Why can't I send outgoing email on my BT Premium email account from within Thunderbird, when the Norton VPN. I get a timed out or policy block message. Somewhat perversely, it works when the VPN connection is on. although you warn that VPN connections may be rejected.

Any info or ideas?

Hi there. This morning the Customized Menu Bar in my T-Bird was there, as confirmed by my wife... and then it wasn't. No idea what happened. I spent a long while poking around to try to find what had been inadvertently changed, and came up empty. So, went in to Customize Toolbars and rebuilt the Mail toolbar as I recalled its layout, as we use it a lot every day. Now it seems to be fine. T-Bird is kinda like Windows, where there's more than one way to do something, and sometimes several paths to the same function. I know there are new Keys, or whatever they're called, that replace or replicate the old Customized Menu Bar. But we have been using T-Bird for ages, and though I've noted all the updates and improvements over the years, we are pretty comfortable with the basics that we use, and have not made many changes. So, we're OK. Just thought it was weird what happened. Thanks for being there. Greg Moehl

Just opened TB. There were 8 or 10 emails. Went to another app for a few seconds. Went back to TB. Emails were gone. Have NO idea what happened. Know of any way to get them back or where they went?

Config editor has no printer listed. nothing to reset. Printer works with other applications just not TB. Re-installed the printer. Reset the space limiters, which I found were set too low. Restarted TB and computer

Hi,

we use Thunderbird for several business e‑mail accounts (for example info@… and similar), all configured as IMAP, and the same mailboxes are used by multiple people on several computers. Our mail server hostname is nickel.studio4web (Studio4web hosting).

We have noticed the following strange behaviour of messages (usually customer orders):

A new message arrives normally in the “Inbox” folder.

After some time, for example the next day, the same message also appears in the “Trash” folder, but it is still visible in “Inbox” at the same time.

We checked the headers; the Message‑ID field is exactly the same in both Inbox and Trash, so it looks like one and the same mail that exists in two folders at once.

In Thunderbird Server Settings we configured the delete behaviour so that messages are either moved to Trash or removed immediately (we tested both options), and after that we ran Compact on both the Inbox and Trash folders. However, some messages still remain simultaneously in Inbox and Trash.

We know that other team members open the same accounts in other clients / on mobile phones or in webmail, but we are not sure whether that alone can explain this double appearance of the same message (Inbox + Trash).

For example, two order emails from 03.12. were in Inbox only on that day, and today we see them also in Trash, while they are still in Inbox. No one remembers explicitly deleting them.

Questions:

Is this behaviour normal for IMAP in Thunderbird, or does it indicate some bug or wrong configuration?

Is there a way to prevent a single message from being present in both “Inbox” and “Trash” at the same time (so that it is either only in Inbox or only in Trash)?

What else should we check in Thunderbird settings or on the mail server (filters, special IMAP options, automatic cleanup, server‑side rules, etc.) to avoid such “duplicate” messages?

Environment:

Thunderbird version: 140.5.0esr

Operating system: Windows 11 Pro

Mail server / provider: nickel.studio4web (Studio4web hosting)

Thanks in advance for any help and advice.

Good afternoon, I am using Thunderbird for many years now. In the last ~2 years I have seen several times the subfolders of the mail folder disappearing from the list on the left panel. All of them are correctly subscribed. I would like to know if there exists a way to recover them different from deleting the account and recreating it. I am currently running Windows 11 Pro 25 H2 with Thunderbird 145.0.

Did anyone experienced such an issue? Thanks Riccardo

Hello,

I have a MacBook Air M2, and I'm experiencing energy usage issues related to Thunderbird. This has kept happening for a long time now actually, surviving through at least two Mac OS updates, and a huge number of TB updates. Everything's up to date. I tried to follow this: https://support.mozilla.org/en-US/questions/1269944 and this: https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems?_gl=1*86dj4d*_ga*MTkzNzQ0MjA3MS4xNzYyOTY4OTMx*_ga_2VC139B3XV*czE3NjMzMTM3NDckbzIkZzAkdDE3NjMzMTM3NDckajYwJGwwJGgw but didn't succeed. Actually, in my case, the issue is more noticeable: I normally have TB open in background - sometimes everything's fine, and the battery goes down as normal, while sometimes instead the battery drops quickly, and checking in the Mac activity monitor I can see that the CPU usage of TB is totally abnormal. When this happens, I can actually see the activity bar in TB being live (bottom right corner, as it happens when TB is checking for new mails), but never disappearing. When I notice it, I just reboot TB, and the bar shuts off as normal after a quick mail check. Moreover, checking the 24hr energy usage by app, TB is often on top with nonsense values.

I tried multiple times to rebuild the database, and do most of the tricks suggested, but didn't fix. Yes I have a huge mail archive, but the problem is not the standard management of this database: basically it seems that every now and then, TB decides to run some activity which it gets stuck in, and this kills the CPU.

Thank you in advance for your help!