Forumul comunității Firefox

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Firefox has been crashing regularly for a full day now. I have one profile with multiple extensions, and a fresh profile that is meant to test firefox without any. With this new, "clean-slate" profile with none of my extensions installed, I still get repeated crashes. It is getting in the way of my ability to work- it happens even in Troubleshoot mode, even though I could not confirm any hardware issues prior to this.

Will I need to delete the extenstion-filled profile entirely before going forward? Is there an update I need to install, or anything else I should do myself? Should I provide a list of my extensions?

Attached is the Report ID of my latest crash- hopefully it will help.

Thank you!

Hello,

I just installed a new version of Linux Mint (Zara) and all is right with Firefox, except the screenshot who doesn't work. The buttons "Capture the visible area" and "Capture the entire page" don't work. The additional tool in the toolbar doesn't work. What can i do, please? Thanks for your answer. Pierre

Recently Mint upgraded my FF to v147 - possibly relevant, possibly not. There's no post mentioning anyone having this issue on the Mint forum though.

In my Settings, "Open previous windows and tabs" is definitely enabled, but it doesn't happen. I only get my homepage custom URLs.

I went into troubleshooting mode and FF then behaves.

So I figured the issue must be with an extension - but I disabled all my extensions, and it doesn't help. Only going full troubleshooting mode fixes it.

What do I do next please?

On updating to linux mint 22.3 - cannot type anything in firefox in address box, search and primary password or anywhere else within firefox - have uninstalled & reinstalled but nothing happens

Anyone else having an issue with the newest firefox in Linux Mint? I don't know what's causing it but when multiple tabs open my address bar and all other primary buttons/icons (including the menu button) don't work, only the download button. Across multiple tabs. Not using any groupings/classifications or any "new" tab features or vertical windows etc.

The subject says it all. The "tabs from other devices" are a) Shown as a long flat list of links, not in their individual tabs, which is disappointing b) right click does nothing - doesn't open them as advertised

I'm running 145.0.2 on Mint Linux and Windows 11...

Like many other users, I have an issue in which roughly half of the icons representing bookmarks on my Bookmarks Toolbar have been replaced by the black+and+white icon of a globe. The links work, but because most of them are now the same, it means I have to hover over them to make sure I click on the link I want.

I've tried: Exporting all my bookmarks to HTML; deleting all bookmarks; re-importing Deleting the "favicons.sqlite" database and letting Firefox recreate it Creating a new Profile and importing all my bookmarks "fresh" in to there

Not only does none of this seem to work, the results are actually inconsistent.

This problem has been kicking around for years - certainly for many major releases of the browser. I understand that there could be deep/complicated issues such as a corrupt user profile, for example...

Unfortunately, however, there does not appear to be any consistent or reliable effective advice on how to fix this issue... and nothing I try seems to resolve the problem.

I'd be very grateful for any recommendations on a reliable repair for this issue.

But I'd also be grateful for suggestions as to how we might go about suggesting to the devs that this long-running bug is overdue a permanent fix.

Thanks in hope.

I have a profil i didn't use since 22 days because computer issues

I need to retrieve ALL my tabs from this device For some issues i could'nt to it all before.

Now, i can see in my firefox profil pge, the profil exist. But if i go to my firefox installed in my new computer, i don't see THIS firefox device with ALL my VERY IMPORTANT tabs.

Is there any way to retrieve them ?

firefox from linux mint 22.3

thx

This is happening more frequently. sometimes clicking links works but the cursor will not respond if i hover over the new tab button. To continue I have to select a new firefox window, The unresponsive window remains in error even when a new working window is active.

the crash reports have been submitted 748057a7-6757-6eb2-955e-9602f9e91008

is there anything else I can do to get this looked into/resolved?

Laptop System: Acer product: Nitro AN515-57 Linux Mint 22.2 Zara \n \l

Running Linux-Mint on my laptop. Trying to run an epson ET-2400 ink jet Printer. Need Driver for printer. I have seen some information about software that needs to be added to "talk" to the printer but I cannot find it now. Please someone help.

I was trying to go to ssa.gov, today, and hit the button to login. When I did that, I got a 400 page saying: Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

I have done this before, and it worked. To test if it was a problem with the web page or the browser, I did it from another browser (Brave), and it loaded fine. Is Firefox sending a bad request? Is this something you can fix.

I am using Mozilla Firefox for Linux Mint 137.0.1 (64 bit).

I am having difficulty using Google Sheets within Firefox Developer Edition 144.0b4 (64-bit) on Linux Mint 22.2 Cinnamon. When I load any of my Google Sheets, I am unable to scroll. This includes when using a blank sheet.

I also have Firefox 143.0.1, which seems to still be functioning correctly.

I have the latest Firefox installed on Linux Mint. But in Firefox privacy settings there is no longer a way to choose browsers. It just says "Firefox is currently your default browser". But every time I do a search, it automatically search with Google. That never never happened until I installed latest Firefox. If Firefox is forcing me to use Google, that why do I need Firefox?? Please explain?

Thanks much for your time

Hi Team, I am using Linux Mint 20 Cinnamon. Cinnamon version is 4.6.6. The issue is that I was browsing and by mistake I selected one tab then dragged it for sometime and then released the tab but that created a new window and now the old windows are not visible in ALT + Tab function. The windows are showing in the Firefox task manager and also the box icon in the top right corner in that "open tabs". Now I am not able to even change the window or able to access the opened tabs. Attached the screenshot and as you can see in that there are total 4 windows showing in firefox and one as active but in the bottom on the firefox icon you can see its only 1 window. How can I access the remaining 3 windows? Found one ticket (https://support.mozilla.org/en-US/questions/1477845) in this the recommend solution does not work. When I try to click on the window 1 tabs then I do not get any response. I tried both the solution but none worked.

Thanks for the help in advance. @Mozilla team member is seeing please check and fix this bug if possible.

1. 1. 1. 🔷 **Issue Summary:**

While using Firefox under normal conditions, the system **freezes completely** at random times. The desktop environment becomes unresponsive, requiring a hard reboot to recover. The issue typically occurs during heavier browsing sessions (e.g., video playback or graphics-heavy websites).

System logs (`dmesg` and `journalctl`) show **AMDGPU virtual memory protection faults**, indicating a GPU-related issue triggered during Firefox usage.

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1. 1. 1. 🔷 **Log Snippet:**

```text amdgpu 0000:03:00.0: amdgpu: VM_L2_PROTECTION_FAULT_STATUS:0x00641051 Faulty UTCL2 client ID: TCP (0x8) PERMISSION_FAULTS: 0x5 [gfxhub0] retry page fault (src_id:0 ring:0 vmid:6 pasid:32776, for process RDD Process pid XXXX thread firefox-bi:cs0 pid XXXX) ring gfx_low timeout, but soft recovered ```

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1. 1. 1. 🔷 **System Information:**

• **OS:** Linux Mint 22.1 x86\_64 (based on Ubuntu)
• **Kernel:** (e.g., `5.15.0-xxx-generic`) ← *replace with actual kernel version*
• **CPU:** AMD Ryzen 7 5700U with Radeon Graphics
• **GPU:** AMD ATI 03:00.0 Lucienne (integrated)
• **Firefox Version:** (e.g., 126.0) ← *replace with actual version*

---

1. 1. 1. 🔷 **Steps to Reproduce:**

1. Open Firefox and browse modern websites (YouTube, media-rich content). 2. Use the browser for several minutes (random trigger). 3. Suddenly, the system UI becomes frozen and unusable. 4. Logs show AMDGPU VM fault and `gfx ring timeout`.

---

1. 1. 1. 🔷 **Expected Behavior:**

System should remain stable during normal browser usage, especially with an officially supported AMD APU.

---

1. 1. 1. 🔷 **Actual Behavior:**

GPU driver crashes causing total system freeze, likely triggered by hardware acceleration and memory permission faults inside the amdgpu driver stack.

I'm attempting to sync my account between a Windows host and a Linux host. Logging into my account on Linux brings up a "Authorize this sign-in" window that demands entry of a 7-char "Authorization Code" (not the same as a six-digit authentication code) which is emailed to me. After entering the authorization code, a window appears stating "Bad request - Something went wrong. Please close this tab and try again." This happens consistently, and only on the Linux host. Firefox 134.0.2 mint-001 1.0. Linux Mint 22.1. Any ideas about what went wrong?

Running Linux Mint 22 and FF 138.0.3. Normal practice is to leave 2 or 3 FF windows open on shutdown so the same windows and tabs will re-open on future boot-ups when opening FF. In the last several versions of FF as well as of the OS, those tabs appear on boot but display random text within a random tab for a given window. Also, the highlighted icon in the tray does not match the window that has opened. If I click and re-click the tray icons, they eventually display as expected.

Running Linux Mint 22 on Dell desktop. On bootup, no bookmarks and message with link to restore them. Restarting computer sometimes works after multiple tries but often does not, currently on FF 138.0.3 but this problem has come up on several previous versions of Mint as well as FF. Now more frequent. No security or other software apps have been added or changed.

The last time I got the bookmarks to show I used the FF Save Bookmarks function to save them to a stick. That file shows on the stick as a .json file. Mozilla's choice, not mine. Manage Bookmarks in the hamburger menu generates a pop-up "Library" that will not access the .json file.