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Firefox crashes

Firefox
Swarnava Sengupta răspuns
sbarla
sbarla

Need help to fix my FireFox Crash. I can't uninstall the program or repair it. Therefore, my computer will not download a new copy either. I have been to your site and took the steps to follow up the crash report and repair. But that does not work either.

Need help to fix my FireFox Crash. I can't uninstall the program or repair it. Therefore, my computer will not download a new copy either. I have been to your site and took the steps to follow up the crash report and repair. But that does not work either.

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Swarnava Sengupta
Swarnava Sengupta
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Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See: