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Had shockwave.com bookmark years no problems. get message; Internal Server Error Read The server encountered an internal error or misconfiguration and was unable to complete your request. Reference #3.35a802cc.1312120925.215c7b5. Solution??

  • 4 răspunsuri
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  • Ultimul răspuns dat de Louie57

Louie57
Louie57

Had Shockwave.com bookmark for years with no problems until yesterday. Now when I go to it via bookmark or manually I get this message; Internal Server Error - Read The server encountered an internal error or misconfiguration and was unable to complete your request. Reference #3.35a802cc.1312120925.215c7b5. How do I correct this problem?

Had Shockwave.com bookmark for years with no problems until yesterday. Now when I go to it via bookmark or manually I get this message; Internal Server Error - Read The server encountered an internal error or misconfiguration and was unable to complete your request. Reference #3.35a802cc.1312120925.215c7b5. How do I correct this problem?

Soluție aleasă

I started having this problem a couple of days ago. I was able to access the site by going to: http://secure.shockwave.com/home.jsp It does not work just to enter "secure.shockwave.com". Hope this helps!

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Toate răspunsurile (4)

VTewks
VTewks

Soluție aleasă

I started having this problem a couple of days ago. I was able to access the site by going to: http://secure.shockwave.com/home.jsp It does not work just to enter "secure.shockwave.com". Hope this helps!

cor-el
cor-el
  • Moderator

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Louie57
Louie57 Deținătorul întrebării

Thanks so much VTewks. Tried it and it worked. Really appreciate your reply.

Modificat la de Louie57

Louie57
Louie57 Deținătorul întrebării

Thanks for your reply cor-el. Used your recommendation as an added step.

Modificat la de Louie57