Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe

i cannot login my account in firefox149.0(windows 64 bit)，because when i clicked the login button, there was no response at all!

  • 1 răspuns
  • 0 au această problemă
  • 72 de vizualizări
  • Ultimul răspuns dat de cor-el
  • Open

hynj
hynj

I uninstalled Firefox and then downloaded the latest version. When I tried to log in, I found that clicking the login button didn't respond, which led to the inability to log in! I logged in successfully using the troubleshooting mode. However, when I used a vpn to access some websites like github (i am a student in china), the login status dropped and I needed to log in again. But at this time, clicking the login button didn't respond. I hope this problem can be fixed. Otherwise, if I can't log in and use the vpn, I will have to try using other browsers. But I really like Fiefox! Thanks!

I uninstalled Firefox and then downloaded the latest version. When I tried to log in, I found that clicking the login button didn't respond, which led to the inability to log in! I logged in successfully using the troubleshooting mode. However, when I used a vpn to access some websites like github (i am a student in china), the login status dropped and I needed to log in again. But at this time, clicking the login button didn't respond. I hope this problem can be fixed. Otherwise, if I can't log in and use the vpn, I will have to try using other browsers. But I really like Fiefox! Thanks!

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

You likely need to clear cache and cookies if you switch a VPN on/off as this causes changes to IP addresses. Using a VPN with the Mozilla Account can cause problems, so best is to exclude involved servers.

Adresează o întrebare

Trebuie să intri în cont ca să răspunzi la o postare. Te rugăm să adresezi o întrebare nouă dacă nu ai încă un cont.