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I cannot get my emails with Thunderbird on my new computer Can you please help I am with activ8.net

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I cannot get my emails on my new computer Have tried with help from activ8me but no success I have downloaded Thunderbird and also donated.

I cannot get my emails on my new computer Have tried with help from activ8me but no success I have downloaded Thunderbird and also donated.

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Please provide more detail. I did see this URL. does it help? https://www.activ8me.net.au/docs/support/email/email-setup-faq.pdf

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