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Sync and Save NOT THERE on iOS device

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laurie12
laurie12

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which also does not work) from my iOS to my desktop in Firefox with no success. Could you please have instructions that pertain to your actual version of Firefox on iOS? Mine is up to date. I still need help. I have already synced manually, but that doesn't solve the issue.

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which also does not work) from my iOS to my desktop in Firefox with no success. Could you please have instructions that pertain to your actual version of Firefox on iOS? Mine is up to date. I still need help. I have already synced manually, but that doesn't solve the issue.

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Paul
Paul
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Hi

What version number of Firefox for iOS is installed on your iOS device?

When you open the Firefox for iOS menu, please can you take a screenshot and share it in a reply to this thread.

laurie12
laurie12 Deținătorul întrebării

Current version available - Firefox 109.0 (25841)

I have finally got it to work. I deleted my iOS device on my desktop Firefox and then re-connected and now it works. Very frustrating though as none of the help/support here solves anything.

I had originally tried by deleting the app and then re-installing too. That did not work either.

Paul
Paul
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  • Top 10 Contributor

Thank you for letting us know.