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Unable To View Any Videos in Firefox

Firefox Depanare
Derph răspuns
Derph
Derph

Firefox is not playing any videos on my device. Will typically 'spin' as if loading.

Every site repeats the same stupid troubleshooting steps. I have already: Cleared cookies and cache, Disabled all themes and extensions, Tried in troubleshooting mode, Disabled hardware acceleration, 'refreshed' Firefox, Did a complete uninstall, including deleting %APPDATA%\Mozilla\ and reinstalled.

Videos play just fine in other browsers, like Google Chrome

Running Firefox 97.0.1 (Up to date) on Windows 10, Version 21H2

Firefox is not playing any videos on my device. Will typically 'spin' as if loading. Every site repeats the same stupid troubleshooting steps. I have already: Cleared cookies and cache, Disabled all themes and extensions, Tried in troubleshooting mode, Disabled hardware acceleration, 'refreshed' Firefox, Did a complete uninstall, including deleting %APPDATA%\Mozilla\ and reinstalled. Videos play just fine in other browsers, like Google Chrome Running Firefox 97.0.1 (Up to date) on Windows 10, Version 21H2
Capturi de ecran atașate
Derph
Derph Deținătorul întrebării
Citește răspunsul în context

Soluție aleasă

No addons.

Problem fixed itself a couple days ago. ¯\_(ツ)_/¯

Toate răspunsurile (5)

SuMo Bot
SuMo Bot

What security software are you running? see screenshot

Modificat la de jonzn4SUSE

Derph
Derph Deținătorul întrebării

Is that the screenshot you meant to post, Jonzn?

It's an employer-provided laptop that runs Cortex XDR. I don't reckon that Cortex XDR would be the problem though, because my prior laptop had Cortex XDR as well and it ran without any issues.

Paul
Paul
  • Top 25 Contributor
  • Moderator

Hi

Do you have any add-ons installed in Firefox?

SuMo Bot
SuMo Bot

Try Windows in Safe Mode.

Derph
Derph Deținătorul întrebării

Soluție aleasă

No addons.

Problem fixed itself a couple days ago. ¯\_(ツ)_/¯