Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe

Account locked up and waiting for 24h didn't work

  • 6 răspunsuri
  • 2 au această problemă
  • 36 de vizualizări
  • Ultimul răspuns dat de 1319324245

mai multe opțiuni

I met the same problem as https://support.mozilla.org/en-US/que.../1191123

I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica...

I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet).

I have some so many bookmarks in my firefox account and passwords in my lockwise account. Please help me out, my account email is xxxxxxxxxx@xx.xxx

(email address phone number removed by moderator; please do not post personal information on a public website)

I met the same problem as [https://support.mozilla.org/en-US/questions/1191123 ] I have read this [https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq ] I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet). I have some so many bookmarks in my firefox account and passwords in my lockwise account. Please help me out, my account email is xxxxxxxxxx@xx.xxx <i>(email address phone number removed by moderator; please do not post personal information on a public website)</i>

Modificat la de cor-el

Soluție aleasă

An administrator on Bugzilla fixed the problem for me

Citește răspunsul în context 👍 0

Toate răspunsurile (6)

mai multe opțiuni

I met the same problem, but now its solve.

mai multe opțiuni

1319324245 said

... I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet). ...

Bugzilla might need a few days to get a response, especially on a weekend.

Whatever you do, don't reset your Firefox Account password! Doing so will clear your data from the Sync server.
Then Game over!

mai multe opțiuni

Mnjula AGARWAL said

I met the same problem, but now its solve.

How? Just wait?

mai multe opțiuni

the-edmeister said

1319324245 said

... I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet). ...

Bugzilla might need a few days to get a response, especially on a weekend.

Whatever you do, don't reset your Firefox Account password! Doing so will clear your data from the Sync server.
Then Game over!

Got it. Thanks. Can anybody here just manually unlock my account?

mai multe opțiuni

the-edmeister said

1319324245 said

... I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet). ...

Bugzilla might need a few days to get a response, especially on a weekend.

Whatever you do, don't reset your Firefox Account password! Doing so will clear your data from the Sync server.
Then Game over!

I have to say that this bug is really stupid. I can sign in support.mozilla.org but I can't sign in firefox and my email address can receive emails from mozilla but firefox says emails sent to my address were returned...

Seriously, can anybody help out here?

mai multe opțiuni

Soluție aleasă

An administrator on Bugzilla fixed the problem for me