Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Caută ajutor

Atenție la excrocheriile de asistență. Noi nu îți vom cere niciodată să suni sau să trimiți vreun SMS la vreun număr de telefon sau să dai informații personale. Te rugăm să raportezi activitățile suspecte folosind opțiunea „Raportează un abuz”.

Află mai multe
Arhivate

Firefox cannot access the internet, everything else can.

FredMcD răspuns
dcmoody

I have tried all the step by step articles.

Checked Network Proxy, IPv6, dnsPrefetch. Refreshed Firefox. Uninstalled FIrefox/Reinstalled.

When to apple firewall (which is disabled), enabled it and added firefox as an exception.

I'm out of options? Other ideas?

I have tried all the step by step articles. Checked Network Proxy, IPv6, dnsPrefetch. Refreshed Firefox. Uninstalled FIrefox/Reinstalled. When to apple firewall (which is disabled), enabled it and added firefox as an exception. I'm out of options? Other ideas?

Toate răspunsurile (2)

Please consider turning on send info to Mozilla before posting a question. This helps us help you. As I have no info from your system that would help see things that cause issues.

What Firewall are you using ? What Firefox Version please ? What blockers are you using ? Was this working before a Apple Update ? Have you checked the Apple/Mac Forums for issues ?

I do not know where the folders are for a Mac so will provide Windows info and let you figure it out please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 58.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network.

[56+] Type about:preferences#general<enter> in the address bar. Look for Network. +++++++++++++++++++++ Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first try No Proxy. If there is a problem, then try System Proxy.