I am using Win 7, and i get Welcome to the EPP Home

Many site issues can be caused by corrupt cookies or cache.

• Clear the Cache and

• Remove Cookies
  Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

• Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
• Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

I've tested it and the website only works for me with a Windows user agent. That applies to Google Chrome as well. Both a Linux and a Mac user agent give the error page.

• Mozilla/5.0 (Windows NT 6.1; rv:40.0) Gecko/20100101 Firefox/40.0

• User Agent Switcher: https://addons.mozilla.org/firefox/addon/user-agent-switcher/

Installing User Agent Switcher and selecting Internet Explorer 8, resolved the issue. I used this link to install User Agent Switcher, "https://addons.mozilla.org/firefox/addon/user-agent-switcher/". Now I'm able to access the website that I have mentioned in my earlier post! This link http://www.makeuseof.com/tag/impersonate-browsers-user-agent-switcher-firefox/, really explains why the error occured and how User Agent Switcher can resolve it! Thank you very much for helping me out! Really appreciate it!