Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I'm just getting a spinning wheel and blank tab when I open Firefox cannot access any of the menu or features. this is since I cleared the cache.

  • 1 răspuns
  • 1 are această problemă
  • 4 vizualizări
  • Ultimul răspuns de katierosewindow

katierosewindow
katierosewindow
more options

I cleared the cache on Firefox. Since then it will not open - I just get a blank new tab and the spinning wheel (I'm on Mac) and cannot access any of the features. So I cannot go in and do a reset or access the preferences. I've tried deleting the application, clearing trash, removing the icon from the doc and downloading a fresh copy and the same thing is happening. Can you help?

I cleared the cache on Firefox. Since then it will not open - I just get a blank new tab and the spinning wheel (I'm on Mac) and cannot access any of the features. So I cannot go in and do a reset or access the preferences. I've tried deleting the application, clearing trash, removing the icon from the doc and downloading a fresh copy and the same thing is happening. Can you help?

Toate răspunsurile (1)

katierosewindow
katierosewindow Deținătorul întrebării
more options

Also the only way to shut the programme is to go to Force Quit where it says Firefox is not responding.