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I reset firefox to default but BBC website opens OK but reverts to text display when i click a link.

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  • Last reply by neillyuda

neillyuda
neillyuda
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(Newish laptop so I'm not really familiar with O/S (Win 8.1 I think) and settings yet) My BBC homepage initially opened OK in Firefox but after a period it began to display as text version. This can be cured temporarily by restoring Firefox to default (Firefox / help / troubleshooting information / restore Firefox) but, as soon as I click on a link on the BBC page, it reverts to text display. Is there any way I can fix this problem. Other websites seem to function correctly.

(Newish laptop so I'm not really familiar with O/S (Win 8.1 I think) and settings yet) My BBC homepage initially opened OK in Firefox but after a period it began to display as text version. This can be cured temporarily by restoring Firefox to default (Firefox / help / troubleshooting information / restore Firefox) but, as soon as I click on a link on the BBC page, it reverts to text display. Is there any way I can fix this problem. Other websites seem to function correctly.

Chosen solution

That's a missing stylesheet problem. If you have add-ons like Adblock Plus installed, first try starting Firefox with add-ons disabled and check if the problem still occurs.

Otherwise,

  1. Hold down the Alt key and press V to open the View menu. Open the Page Style submenu and make sure "Basic Page Style" is selected.
  2. Clear the cache.
  3. Delete cookies from the site in question.
  4. If the problem persists, see
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Gingerbread Man
Gingerbread Man
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Chosen Solution

That's a missing stylesheet problem. If you have add-ons like Adblock Plus installed, first try starting Firefox with add-ons disabled and check if the problem still occurs.

Otherwise,

  1. Hold down the Alt key and press V to open the View menu. Open the Page Style submenu and make sure "Basic Page Style" is selected.
  2. Clear the cache.
  3. Delete cookies from the site in question.
  4. If the problem persists, see
neillyuda
neillyuda Question owner
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I deleted cookies and cleared cache and (so far) problem appears to be solved thank-you.