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There is not enough disk space to download new messages

  • 5 replies
  • 62 have this problem
  • 378 views
  • Last reply by AHTI

philb3
philb3
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I'm running 24.3.0 - this morning I was able to receive messages until a couple of hours ago and started receiving error message 'There is not enough disk space to download new messages'. I deleted over half my messages but still got error message. I rebooted - no better so I checked Help site and followed: 

"Quit Thunderbird.

Locate the global-messages-db.sqlite file in your Thunderbird Profile . Delete the global-messages-db.sqlite file. "

and the Global Database rebuilt bit I still can't receive more messages. I'm running Windows 7 and have 200GB free on my C drive. What else can I do? My email is pbowling@nc.rr.com but since I can't receive messages, send to my gmail account, philbowlingiii@gmail.com. Thanks, Phil Bowling

I'm running 24.3.0 - this morning I was able to receive messages until a couple of hours ago and started receiving error message 'There is not enough disk space to download new messages'. I deleted over half my messages but still got error message. I rebooted - no better so I checked Help site and followed: "Quit Thunderbird. Locate the global-messages-db.sqlite file in your Thunderbird Profile . Delete the global-messages-db.sqlite file. " and the Global Database rebuilt bit I still can't receive more messages. I'm running Windows 7 and have 200GB free on my C drive. What else can I do? My email is pbowling@nc.rr.com but since I can't receive messages, send to my gmail account, philbowlingiii@gmail.com. Thanks, Phil Bowling

Chosen solution

I just did another compact and now I'm receiving messages - thanks for your help.

Read this answer in context 👍 2

All Replies (5)

christ1
christ1
  • Top 25 Contributor
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First of all, make sure you do have a backup of your profile.

http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

After deleting messages you should also compact folders.

Assuming you deleted messages from Inbox, right-click Inbox - Compact.

You should set-up Thunderbird to automatically compact folders.

http://kb.mozillazine.org/Compacting_folders

Also accumulating messages in Inbox isn't a good idea, keep your Inbox as tidy as possible.

http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

finitarry
finitarry
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Have you been using the Inbox for long-term storage? It was not meant to be used that way. See this page:

philb3
philb3 Question owner
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I did have too many notes in the Inbox but I compacted over half today and then deleted some more. I also deleted all sent and trash and the 2010 and 2011 archives and I still haven't been able to receive messages (none since 9:30 this morning). What else can I try - I did the backup christ1 suggested using Mozbackup. Thanks...

philb3
philb3 Question owner
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Chosen Solution

I just did another compact and now I'm receiving messages - thanks for your help.

AHTI
AHTI
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i still have this message: There is not enough disk space to download new messages. I am running on Mac..need help