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Distorted Font

  • 13 replies
  • 3 have this problem
  • 6 views
  • Last reply by cor-el

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Now, that I have loaded it back up as my main browser it still does the same thing when I'm at G+ and my gmail account but, not yet with my yuku account which FF is highly recommended their.

The worst was when it was happening in my FF tool bar but, so far it has not but, has me paranoid that it will happen again like before since it's still happening @ G+ and Gmail.

Ooo when I tried to take a screen shot for you to see what I see it went away and went back to normal again.

Is it me or is there a bug in there that I am not knowing about or is it s little glitch?

P.S. My bf has been on FF forever and has never had this problem!

Thank you so much for your undivided time, Marie =0)

Now, that I have loaded it back up as my main browser it still does the same thing when I'm at G+ and my gmail account but, not yet with my yuku account which FF is highly recommended their. The worst was when it was happening in my FF tool bar but, so far it has not but, has me paranoid that it will happen again like before since it's still happening @ G+ and Gmail. Ooo when I tried to take a screen shot for you to see what I see it went away and went back to normal again. Is it me or is there a bug in there that I am not knowing about or is it s little glitch? P.S. My bf has been on FF forever and has never had this problem! Thank you so much for your undivided time, Marie =0)

All Replies (13)

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The forum had a glitch, sorry, let's continue in your first post: https://support.mozilla.org/questions/956053

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Got a screen shot of my problem when I was in my gmail account using FF, I used keyboard shortcut for the screen shut, sorry it's a mess I'm used to using my little snippet toy. =0)

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Okay, I'll repeat my comments from the other thread.

Sometimes fonts are distorted due to incompatibility with a particular graphics card driver. To check that theory, could you try disabling Firefox's use of hardware graphics acceleration?

You usually need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

orange Firefox button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

If you restart Firefox, is the issue resolved or improved?


Some users also miss ClearType anti-aliasing when they use Firefox, compared with IE, since IE has its own ClearType settings independent of Windows. I believe to have ClearType font smoothing in Firefox, you need to turn it on in your Windows display settings.

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Tried that and got nowhere and tried restore and nothing?!?!

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I went beack to default and closed my FF browser the way you describe what to do in the "general" mini tab does not comply at my end, it is not there.

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K found it, ((I had a blonde moment their)) and so far so good, when I checked the font in my gmail it was still all gimped up then I went and s l o w l y re-read what you said and figured it out.

OMGosh I am so not tech savvy!

I hope this works in the long term tho?

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I know, I know, I need to use pictures more to get myself across on the first try. We are all a work in progress, right? I'm glad you are able to read your email now.

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That you so very much for your hep jscher2000 it's very much appreciated. =0)

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Same problem here, and I have to conclude its a FF v20 problem, I have been Using FF as long as I can remember and never had this problem, up thru 19.x was just fine. I tried IE 10 (yuck, but no rendering problem on the same pages) and Chrome, also no problem, may use this one as long as FF is not patched to deal with this. My machine and graphic hardware has a windows performance index of 7.5 out of 7.9 max) and my internet connection is 120Mbit cable, adding that to the fact the other browsers mentioned above do not have the problem on the same pages at concurrent session, I have to point at FF. FF simply doesn't correctly "focus" the boxes or does so with an irritating delay. Scrolling the screen portion out of the visible area and back in often solves it but may also distort other portions of the visible screen, putting the mouse pointer over the portion often brings it in to focus as well. In any case something has been changed in how FF handles rendering the webpages and it needs work ;-)

Modified by MortNoire

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Hi MortNoire, could you try the setting I mentioned in my first reply above?

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Try to disable hardware acceleration in Firefox.


Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

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Hello Jscher2000 and Cor-el...

The hardware acceleration seems to be related to the cause of the problem indeed, disabling it sofar 'fixes' the problem, yet decreases the entire performance of the application. As workaround it's usable however. FF development has some work to do to fix this in v20.01. Don't know what they did to the routine, but reverting back to the way they did it in v19.x should fix it, till they find a proper solution. For the development team: I use an ATI 4870 series card with the latest 64 bit radeon drivers under win 7 enterprise and and IIyama B2712HDS 2ms display

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Try to set the gfx.content.azure.enabled pref to false or if this didn't help disable Direct2D by setting the gfx.direct2d.disabled pref to true on the about:config page and leave hardware acceleration otherwise enabled.

Modified by cor-el