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Constant Reconnect exclamation triangle even after going through reconnect steps

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  • 1 has this problem
  • 18 views
  • Last reply by Megan

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I am constantly seeing the yellow triangle with exclamation point in the menu asking me to reconnect to Firefox account. I click and reconnect -- still there. I reset Firefox -- still there.

I am constantly seeing the yellow triangle with exclamation point in the menu asking me to reconnect to Firefox account. I click and reconnect -- still there. I reset Firefox -- still there.
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Chosen solution

Once I click "Reconnect to Firefox Account" an Account Screen with once again "Reconnect to Firefox Account", get sign in, I sign in -- and now it's working without the constant message. Just responding to you fixed the problem! Thanks!

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If you click on the Firefox account, what do you see?

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Chosen Solution

Once I click "Reconnect to Firefox Account" an Account Screen with once again "Reconnect to Firefox Account", get sign in, I sign in -- and now it's working without the constant message. Just responding to you fixed the problem! Thanks!