Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't open attachments

  • 3 replies
  • 3 have this problem
  • 29 views
  • Last reply by jonzn4SUSE

matus.vrba1
matus.vrba1
more options

Hey guys,

after the latest firefox update I can't open attachments coming from lotus notes (LN), without saving them to computer. The reason is that regardless of the document attached (.doc, .xls, .ppt, etc.) every time I try to open such file the pop-up goes like and the bold line is preventing me to open them directly:

"You have chosen to open: xyz.pptx which is: XLSX file from: LN"

Any idea how to resolve?

Thx

Hey guys, after the latest firefox update I can't open attachments coming from lotus notes (LN), without saving them to computer. The reason is that regardless of the document attached (.doc, .xls, .ppt, etc.) every time I try to open such file the pop-up goes like and the bold line is preventing me to open them directly: "You have chosen to open: xyz.pptx '''''which is: XLSX file''''' from: LN" Any idea how to resolve? Thx

Chosen solution

Fixed by deleting handlers.json file in the end.

Read this answer in context 👍 1

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Screenshot of the issue please.

matus.vrba1
matus.vrba1 Question owner
more options

Chosen Solution

Fixed by deleting handlers.json file in the end.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Good to hear, but Lotus Notes... WOW It's been a long time since I heard that name.  ;-))