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Cannot download e-mail to Thunderbird after upgraded to 78.5.1

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  • Last reply by Wayne Mery

chlim
chlim
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I have not been able to retrieve message from my POP servers (two accounts, one is office360) after the upgrade to 78.5.1.

Please help. Or How may I downgrade to previous version?

I have not been able to retrieve message from my POP servers (two accounts, one is office360) after the upgrade to 78.5.1. Please help. Or How may I downgrade to previous version?

Chosen solution

If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products.

You might also inform ESET that they have broken your system. The problem is being reported by hundreds of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

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Wayne Mery
Wayne Mery
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Chosen Solution

If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products.

You might also inform ESET that they have broken your system. The problem is being reported by hundreds of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/