Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

switching from Thunderbird beta to regular version

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by Mike

Mike
Mike
more options

i've been running the on the Thunderbird beta channel for a while now, but i'm starting to have issues with the way the beta program is running. how do i go about returning to the regular version of Thunderbird wiithout losing my saved emails and folders. i tried doing it the other day and all my saved folders and emails were gone. i had to do a windows system restore to bring them back. any help would be greatly appreaciated. thank you in advance for your time...Mike S

i've been running the on the Thunderbird beta channel for a while now, but i'm starting to have issues with the way the beta program is running. how do i go about returning to the regular version of Thunderbird wiithout losing my saved emails and folders. i tried doing it the other day and all my saved folders and emails were gone. i had to do a windows system restore to bring them back. any help would be greatly appreaciated. thank you in advance for your time...Mike S

Chosen solution

Windows system restore is prone to deleting things essential to Thunderbird. So you have been lucky.

https://support.mozilla.org/en-US/kb/dedicated-profile-thunderbird-installation and https://support.mozilla.org/en-US/kb/unable-launch-older-version-profile

That should cover it.

Read this answer in context 👍 1

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Windows system restore is prone to deleting things essential to Thunderbird. So you have been lucky.

https://support.mozilla.org/en-US/kb/dedicated-profile-thunderbird-installation and https://support.mozilla.org/en-US/kb/unable-launch-older-version-profile

That should cover it.

Mike
Mike Question owner
more options

Hi Matt....thanks for the information. and yes you are correct, i was lucky to get my files back. as i've learned over the years, you can never count on windows for anything, it's always a crap shoot. thanks again and have a great day.