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Keep getting logged of yahoo when I close firefox?

  • 5 replies
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

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I use yahoo for my search and second mail. In the last two days when I close firefox to play a game or anything else and reopen I'm logged of my yahoo account? Ive cleaned my History, cookies and what ever else I could think of..Nothing it still does it. I have to constantly log back in so I can see news and other stuff related to what I like. I haven't changed any setting or added anything.

I use yahoo for my search and second mail. In the last two days when I close firefox to play a game or anything else and reopen I'm logged of my yahoo account? Ive cleaned my History, cookies and what ever else I could think of..Nothing it still does it. I have to constantly log back in so I can see news and other stuff related to what I like. I haven't changed any setting or added anything.

All Replies (5)

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Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

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I have it setup just like you suggested. Actually it's always been setup this way..Problem is still there. I'm not in Private browsing mode which makes no sense on why this is doing it now. Just checked other PC and no problems there.

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).

Log into the website. After a few minutes, close Firefox.

Again, start in Safe Mode then go to the website.

Is the problem still there?

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Still does it...

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Profile data can be removed or not recorded in several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings; (In the address bar,
    type about:preferences#privacy<enter>)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers.
    Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.