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Transferred profile from PC to Mac works, now it keeps asking for the passwords. There's a checkbox to remember the password but it doesn't work. How to fix?

  • 2 replies
  • 1 has this problem
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  • Last reply by basbouma

basbouma
basbouma
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So, I transferred the TB profile from my PC to a MacBook. The files and folders, extensions and settings appear as far as I can tell. But it keeps asking me for a password whenever I load TB or select a folder from a specific mail account. There's a checkbox to remember the password on every pop-up, which I can check, but it doesn't seem to work. Whenever I navigate away and back to the folder it asks again.

I'd really like to just keep my settings and folder structures and everything, so setting up everything from scratch is too much hassle.

How can I fix it so my passwords are remembered by TB? I found a topic, telling me to remove passwords in Security > Passwords > Saved Passwords. But there's nothing there and I can't add anything manually. Neither can I find any passwords in the account settings.

How can I fix this?

Thank you very much in advance.

So, I transferred the TB profile from my PC to a MacBook. The files and folders, extensions and settings appear as far as I can tell. But it keeps asking me for a password whenever I load TB or select a folder from a specific mail account. There's a checkbox to remember the password on every pop-up, which I can check, but it doesn't seem to work. Whenever I navigate away and back to the folder it asks again. I'd really like to just keep my settings and folder structures and everything, so setting up everything from scratch is too much hassle. How can I fix it so my passwords are remembered by TB? I found a topic, telling me to remove passwords in Security > Passwords > Saved Passwords. But there's nothing there and I can't add anything manually. Neither can I find any passwords in the account settings. How can I fix this? Thank you very much in advance.

Chosen solution

Delete the pkcs11.txt file from the profile folder, while TB is closed.

https://support.mozilla.org/en-US/questions/1257585

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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Delete the pkcs11.txt file from the profile folder, while TB is closed.

https://support.mozilla.org/en-US/questions/1257585

basbouma
basbouma Question owner
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sfhowes said

Delete the pkcs11.txt file from the profile folder, while TB is closed. https://support.mozilla.org/en-US/questions/1257585

Huh, I tried that earlier and thought it didn't work. Tried it again and now it looks like it works. Thank you so much!