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How can I prevent Thunderbird hanging because MS Windows 7 Pro 32bit prioritize with the Antivirus MsMpEng.exe

  • 2 replies
  • 1 has this problem
  • 292 views
  • Last reply by ChazCNNUser

ChazCNNUser
ChazCNNUser
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I know this is less about Thunderbird but Windows (surprise, surprise). I also know I can change the level of priority for the MS Antimalware Service Executable, MsMpEng.exe, but comes with sirens and red flag warnings. Is there a way to associate with Thunderbird with permissions within MsMpEng.exe to allow something like a once-scrutiny-flag-OK-ignore-after class or should I dump MS Security Essentials and go back to AVG or similar? This "hanging" happens when I'm trying write an email as well. It would be useful to me by sending me an email when there's answer on the forum. Thanks, Charles. chazcallahan@comcast.net

I know this is less about Thunderbird but Windows (surprise, surprise). I also know I can change the level of priority for the MS Antimalware Service Executable, MsMpEng.exe, but comes with sirens and red flag warnings. Is there a way to associate with Thunderbird with permissions within MsMpEng.exe to allow something like a once-scrutiny-flag-OK-ignore-after class or should I dump MS Security Essentials and go back to AVG or similar? This "hanging" happens when I'm trying write an email as well. It would be useful to me by sending me an email when there's answer on the forum. Thanks, Charles. chazcallahan@comcast.net

Chosen solution

These are some generic suggestions to avoid problems with anti-virus software.

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

Keep it working. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

And last but not least, backup your Thunderbird profile on a regular basis. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

These are some generic suggestions to avoid problems with anti-virus software.

Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Don't let your anti-virus software intercept your secure connection to the server.

Remove any add-ons your anti-virus software may have installed in Thunderbird.

Keep it working. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

And last but not least, backup your Thunderbird profile on a regular basis. https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

ChazCNNUser
ChazCNNUser Question owner
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Thanks for the suggestions. It turns out there IS a method within MS Security Essentials to declare a program or a folder as an "exception of rule". Of course, one should be careful and be very specific.