Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Endless new tabs

robmm76
robmm76
more options

When I click on a link I get endless new tabs, usually 50 to 100 before I can get Firefox cancelled. I quit using Firefox a month ago but now it's still there. I installed the latest version and it's still there. It happens every day or two. The last time was with https://myaccountrwd.allstate.com/anon/account/login?returnurl=%2Fsecured%2Fdocuments%2Fdocument-center. After restarting Firefox I get

Corrupted Content Error

The site at https://outlook.live.com/mail/inbox?bO=1&sessionId=146fc9bc-aa1c-4639-b1de-ccc85a1cb0f2 has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the data transmission was detected. 

   Please contact the website owners to inform them of this problem.

I would like to use Firefox but can't get any work done with it any more. Don't have the problem with Chrome.

When I click on a link I get endless new tabs, usually 50 to 100 before I can get Firefox cancelled. I quit using Firefox a month ago but now it's still there. I installed the latest version and it's still there. It happens every day or two. The last time was with https://myaccountrwd.allstate.com/anon/account/login?returnurl=%2Fsecured%2Fdocuments%2Fdocument-center. After restarting Firefox I get Corrupted Content Error The site at https://outlook.live.com/mail/inbox?bO=1&sessionId=146fc9bc-aa1c-4639-b1de-ccc85a1cb0f2 has experienced a network protocol violation that cannot be repaired. The page you are trying to view cannot be shown because an error in the data transmission was detected. Please contact the website owners to inform them of this problem. I would like to use Firefox but can't get any work done with it any more. Don't have the problem with Chrome.

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You get tabs opening endlessly if you have selected Firefox as the application to handle a file when you get an "Open with" dialog. You should never do this.

robmm76
robmm76 Question owner
more options

Thanks for the response. There was no "Open with" dialog involved. Just a link from one web url to another. Regardless of that, what do you use to open a file? Are you saying that I can download a file with Firefox but then I can't open it with Firefox?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I assume that initially you once did get an 'open with' (download) dialog and that you have chosen to open the link in a Firefox tab instead of opening the file in an external application. Once you do this and also tick the box to do this automatically then you will suffer from tab endlessly opening.

You probably can't revert this via "Options/Preferences -> General -> applications", so you either need to remove handlers.json in the profile folder to reset all action stored in the file or if you know how to edit a JSON file (or know someone else you does) remove this specific key/value pair from the file.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

robmm76
robmm76 Question owner
more options

Problem solved. I went back to using Adobe Acrobat to open pdf files. Can't imagine how I ever got suckered into using a browser for that purpose.

Dinushi Dhananjani
Dinushi Dhananjani
more options

Firefox opening multiple new tabs unexpectedly is an erratic behavior often attributed to malware, incorrect settings or general browser problems.

[[firefox keep opening new tap|https://smallbusiness.chron.com/firefox-keeps-opening-new-tabs-unexpectedly-58663.html]] I think this article will be helpful