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I accidentally declined to save a login and password for a website I use frequently and I can't find how to fix that. It's not in Logins & Passwords

  • 4 replies
  • 2 have this problem
  • 322 views
  • Last reply by dudeininin

nicole3
nicole3
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Firefox explains how to save a login/password but doesn't tell you what to do if you accidentally decline that feature when it asks. Every time I go to my online intuit account I have to manually enter the log in info because I accidentally declined to have Firefox save the login info when it asked me. I looked in Firefox Preferences>Privacy & Security>Logins and Passwords and finally in Exceptions & Logins. It's not in either of those places. It shows logins that I DO have but it doesn't tell me how to add logins for websites that I declined saving them in the past. When I go to the website Firefox won't ask me anymore if I want to save the login... AAHH! Help please?

Firefox explains how to save a login/password but doesn't tell you what to do if you accidentally decline that feature when it asks. Every time I go to my online intuit account I have to manually enter the log in info because I accidentally declined to have Firefox save the login info when it asked me. I looked in Firefox Preferences>Privacy & Security>Logins and Passwords and finally in Exceptions & Logins. It's not in either of those places. It shows logins that I DO have but it doesn't tell me how to add logins for websites that I declined saving them in the past. When I go to the website Firefox won't ask me anymore if I want to save the login... AAHH! Help please?

Chosen solution

If you update to Firefox 70 then you get the Lockwise Password Manager. This new Password Manager has a button to add a new password.

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user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
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Hi nicole3, You can try Forget About This Site. All history items (browsing and download history, cookies, cache, active logins, passwords, saved form data, exceptions for cookies, images, pop-ups) for that site will be removed. Basically, everything except bookmarks.

Click on the Library button (books on a shelf) on your toolbar. Select History Right click on one of the entries for that site and select Forget About This Site you will need to enter your Master Password (if you use one)

Navigate to the site again When you sign in Firefox should ask to Save the login information.

cor-el
cor-el
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Chosen Solution

If you update to Firefox 70 then you get the Lockwise Password Manager. This new Password Manager has a button to add a new password.

nicole3
nicole3 Question owner
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Thank you, I tried both suggestions and the first one did not work (going through the history and forgetting the link). Then I did the update to Firefox 70 and got into the Lockwise Password Manager and was able to add the log in there. What a huge help this was. Thanks so much!!

dudeininin
dudeininin
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i have same problems, i can't access exceptions box to even try to change and logins at all. i clicked 1 day never remember and now can't save anything. on lock wise i have tried to add the site several was and still won't say for me. I'm probably doing something wrong, I'm not to savvy in computers. i tried to reset Firefox and no help, when i done my sync it still wont help. I'm lost. read several articles and no help at all