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Whenever I try to download something, the download instantly fails

  • 3 replies
  • 3 have this problem
  • 20 views
  • Last reply by FredMcD

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Anything I try and download instantly fails. I have no add-ons, tried resetting Firefox, and even disabled my AV. Other browsers can still download files, but Firefox is unable to. Any help would be greatly appreciated!

Anything I try and download instantly fails. I have no add-ons, tried resetting Firefox, and even disabled my AV. Other browsers can still download files, but Firefox is unable to. Any help would be greatly appreciated!

Chosen solution

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

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Chosen Solution

philipp said

hi, is your device/account somehow protected by windows parental controls?

the problem you're seeing is likely https://bugzilla.mozilla.org/show_bug.cgi?id=1586228 which is currently under investigation...

Also see; https://support.mozilla.org/en-US/kb/unable-download-files-windows-10-parental-controls

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Had a look at my Microsoft parental controls and didn't even know it was on. Turning off the restrictions and rebooting the PC fixed the problem, thank you!

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Glad to help. Safe Surfing.