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Missing arrows from Thread pane in email view

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by medmelon

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Hello everyone.

The arrows that show when a message has been replied or forwarded (purple arrow for forward, blue arrow reply) have disappeared from my Thread pane.

Is this something that can be turned off/on? maybe I clicked unknowingly a keyboard shortcut? IMAP server issues?

The Status pane still shows this info, but the arrows were much more visual and user friendly.

Hello everyone. The arrows that show when a message has been replied or forwarded (purple arrow for forward, blue arrow reply) have disappeared from my Thread pane. Is this something that can be turned off/on? maybe I clicked unknowingly a keyboard shortcut? IMAP server issues? The Status pane still shows this info, but the arrows were much more visual and user friendly.

Modified by medmelon

All Replies (2)

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Start Thunderbird in Safe Mode and see if you still have the same issue. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

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Thanks! In safe mode they're back. I'll start by disabling add-ons and see if any are conflicting.