after windows 10 upgraded last week I lost all my saved emails and had to change settings back to pop from imap.what happened?
windows upgraded last week and when i opened thunderbird I could nor recieve any mail. I checked the settings and found they were changed to imap not pop. changed them back manualy. then found all saved emails gone from folders. All folders there. all empty. any ideas?
Chosen solution
I could nor recieve any mail.
You'd need to be a little more specific about your problem. Also see https://support.mozilla.org/kb/cannot-receive-messages
I checked the settings and found they were changed to imap not pop.
Thunderbird does not change the account type. So it's more likely you had an IMAP account all along.
changed them back manualy.
You cannot change an existing account. https://support.mozilla.org/kb/faq-changing-imap-pop
If you have a backup of your Thunderbird profile created prior to this mess, I'd simply restore that.
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Chosen Solution
I could nor recieve any mail.
You'd need to be a little more specific about your problem. Also see https://support.mozilla.org/kb/cannot-receive-messages
I checked the settings and found they were changed to imap not pop.
Thunderbird does not change the account type. So it's more likely you had an IMAP account all along.
changed them back manualy.
You cannot change an existing account. https://support.mozilla.org/kb/faq-changing-imap-pop
If you have a backup of your Thunderbird profile created prior to this mess, I'd simply restore that.
Modified by christ1
thank you very much.
all back again now!!
I have also lost all of my emails since the August Windows 10 upgrade. I have tried performing a reinstall of my backup files, but that didn't help at all. Any ideas on how to get these files back again? It would be great if Mozilla would help out here.
Any time windows performs an upgrade, I check settings right away,on all my apps just in case. I found that the length of time Emails are kept, changes, and that the button for delete is activated. its a shame we can't trust even software upgrades!