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Font in toolbar and menu are illegible after initial install or reset.

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by h-bomb

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I am having an issue with the toolbar/menus etc on the browser.

When installed fresh or reset it appears as it looks in Firefox1. This is what we want it to look like.

When I go to the first page it changes to as seen in Firefox2. If you do a refresh it appears correct, until we try any web page.

I have tried all 3 native themes and a few others from the store. Windows 7 Ent, FFox 65, NVidia video.

I am having an issue with the toolbar/menus etc on the browser. When installed fresh or reset it appears as it looks in Firefox1. This is what we want it to look like. When I go to the first page it changes to as seen in Firefox2. If you do a refresh it appears correct, until we try any web page. I have tried all 3 native themes and a few others from the store. Windows 7 Ent, FFox 65, NVidia video.
Attached screenshots

Chosen solution

Thank you it was the hardware acceleration!

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What's your computer system and Firefox version?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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This does appear to work correctly. Anyway to make it permanent?

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It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

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Chosen Solution

Thank you it was the hardware acceleration!