Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Printer produces just blanc papersheets when I print a files from an internet page. Same file with Chrome gives no problem. A perfect print

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by RVDMARK

more options

Trying to print a Word file from the internet results in an overflow of blanc pages. To be stopped by closing the printer. Doing the same with Chrome : no problem, a fine print from the article.

Trying to print a Word file from the internet results in an overflow of blanc pages. To be stopped by closing the printer. Doing the same with Chrome : no problem, a fine print from the article.

Chosen solution

Hi, sorry to hear you are having a printing problem; please see if anything here helps -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Read this answer in context 👍 1

All Replies (4)

more options

example of the problem site printing if where your printing is private info.

If possible link?

more options

http://www.thetreslongladies.nl/index.php/verslag-dag-op-stap/61-de-ladies-in-gouda

When trying to print this ( or other ) pages ( from other sites) the printer produces just a stream of empty pages in Firefox. When printing with i.e. Chrome the printer wordks 100%.

How come ? And is there a solution ?

more options

Chosen Solution

Hi, sorry to hear you are having a printing problem; please see if anything here helps -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options

setting the 4 margins to 12.7 solved the problem.

about:config : result 570 hits ! No beginning !

Thanks anyway.