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remove "searchitnow"

  • 6 replies
  • 2 have this problem
  • 25 views
  • Last reply by FredMcD

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Firefox browser has defaulted to "searchitnow" as the home page and default search engine, which was not wanted, appeared to come with a Java update, has also impacted Chrome. Help getting rid of it appreciated.

Firefox browser has defaulted to "searchitnow" as the home page and default search engine, which was not wanted, appeared to come with a Java update, has also impacted Chrome. Help getting rid of it appreciated.

Chosen solution

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

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Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ searchitnow “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

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Once the rogue add-on(s) have been removed, you should be able to regain control of your search settings. For more on using that part of the Preferences page, see:

Change your default search settings in Firefox

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Hi Fred No sign of Searchitnow or anything that shouldn't be there in the addons. I've had a look through the programs and utilities as well and can't see anything odd there either.

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Chosen Solution

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

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Cool, ran malwarebytes scanner, followed instructions, have now reset preferences and all seems good, thanks for your help

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Hello,

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