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diffference POP and IMAP- not covered by your on-line support

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I had used pop on two accounts. The pop3 account allowed me to retain email on server indefinitely. when I switched one e-mail to IMAP, i noticed I only have one trash folder -- on the IMAP. When I tried to create Trash on the POP I was told I already had a trash folder but I noticed that my deleted e-mails were not there. Now I've switched both to IMAP

I had used pop on two accounts. The pop3 account allowed me to retain email on server indefinitely. when I switched one e-mail to IMAP, i noticed I only have one trash folder -- on the IMAP. When I tried to create Trash on the POP I was told I already had a trash folder but I noticed that my deleted e-mails were not there. Now I've switched both to IMAP

Chosen solution

https://support.mozilla.org/en-US/kb/changing-imap-pop

https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts#w_mail-accounts

One thing it certain. You can not change and existing account to IMAP or to POP. it has to be selected when the account is added.

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All Replies (6)

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I just tried logging on after changing the account back to Pop3. Now I get a message "failed to login to IMAP". Now I can't GET emails on that account.

Modified by joelebecker

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I solved problem

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I guess I hadn't! All my folders on my PC are empty>

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Chosen Solution

https://support.mozilla.org/en-US/kb/changing-imap-pop

https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts#w_mail-accounts

One thing it certain. You can not change and existing account to IMAP or to POP. it has to be selected when the account is added.

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Thanks. Matt

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Not solved. I created a new pop3 account under a different profile after I recovered a backup to a date when I'm sure my original was a POP account. Folder and content structure was still there, but account remains IMAP . I can only drag a very small number of messages from IMAP to new POP.