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Firefox crashes

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

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Firefox crashes all the time, even in safe mode. No website can be open. I'm sending this report from another PC.

Crash ID: bp-021cb88f-fa21-41e4-849b-eb0cc0180725

Firefox crashes all the time, even in safe mode. No website can be open. I'm sending this report from another PC. Crash ID: bp-021cb88f-fa21-41e4-849b-eb0cc0180725

All Replies (3)

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That looks like a problem with this DLL that shows in the crashing thead of the crash report: ftrdpendp.dll I'm not sure of what application this file is part of (maybe some audio software), so you need to check that and contact its creator for support.

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Thanks! Apparently it was the FabulaTech Sound over RDP software I installed. I remove it and Firefox back to working again. Cheers!

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You're welcome and thanks for confirming what software this is about.