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I am getting small print when I want to print an internet document.

  • 8 replies
  • 1 has this problem
  • 161 views
  • Last reply by Sjpmft1

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I just noticed last week that printing an internet document on Firefox comes out very small. I tried some of your solutions, but to no avail. I am sure it is a setting issue

I just noticed last week that printing an internet document on Firefox comes out very small. I tried some of your solutions, but to no avail. I am sure it is a setting issue

Chosen solution

Hi Sjpmft1, when you say the document is small, do you mean Firefox is only using a corner of the page, as through it has lost track of the actual paper size?

For paper size problems:

If Firefox is not using the whole sheet of paper, or otherwise misunderstands what is contained in your printer's paper tray(s), that can be caused by Firefox having extracted the wrong paper size settings from Windows when reading the print driver data. Clearing it involve some heavy clicking:

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste print and pause while the list is filtered

(3) For each setting that specifically mentions the problem printer, right-click and Reset it. The fastest way is to right-click with the mouse and then press the r key on the keyboard with your other hand.

Here's a possible shortcut: In a couple threads involving printouts that used a small portion of the page (on Brother printers), the preference printer_printer_name.print_paper_data was set to 256 and when the user edited it to 1 that -- all by itself -- fixed the paper size problem. If you use a Brother printer and see something other than 1 there, you can edit the value by doubling-clicking it or using right-click>Modify to see whether 1 is the number you need.

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All Replies (8)

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Yes, probably a settings issue. Firefox remembers changes made to most printer settings and use the changed setting as the new "default" setting. Which cab create issues with computers that are shared my multiple people.

What is the Scale set to?

(Alt) - File > Page Setup or in the Print Preview window, if you are using the "Print" button

Usually "Shrink to Fit" is best or 100%.

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I tried that suggestion, but got the same result testing an internet document.

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Can you provide an example webpage where that happens, if login credentials aren't required?

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Sjpmft1 said

Teladoc.com

That requires a login...

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Okay, try Yahoo.com

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Chosen Solution

Hi Sjpmft1, when you say the document is small, do you mean Firefox is only using a corner of the page, as through it has lost track of the actual paper size?

For paper size problems:

If Firefox is not using the whole sheet of paper, or otherwise misunderstands what is contained in your printer's paper tray(s), that can be caused by Firefox having extracted the wrong paper size settings from Windows when reading the print driver data. Clearing it involve some heavy clicking:

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste print and pause while the list is filtered

(3) For each setting that specifically mentions the problem printer, right-click and Reset it. The fastest way is to right-click with the mouse and then press the r key on the keyboard with your other hand.

Here's a possible shortcut: In a couple threads involving printouts that used a small portion of the page (on Brother printers), the preference printer_printer_name.print_paper_data was set to 256 and when the user edited it to 1 that -- all by itself -- fixed the paper size problem. If you use a Brother printer and see something other than 1 there, you can edit the value by doubling-clicking it or using right-click>Modify to see whether 1 is the number you need.

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The about:config solution worked. I was able to reset modified sections for both my dell and brother printers. Thank you.