Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've lost my toolbar please help

  • 3 replies
  • 1 has this problem
  • 437 views
  • Last reply by roypeddie

more options

I've lost my toolbar please restore

I've lost my toolbar please restore

Chosen solution

Make sure you do not run Firefox in Full Screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

When you are in Full Screen mode, hover the mouse to the top of the screen to make the Navigation Toolbar and Tab bar appear. You can use one of these to leave Full Screen mode:

  • press the F11 key
  • click the Maximize button at the right end of the Tab bar
  • click the Full Screen button in the "3-bar" Firefox menu button drop-down list
  • right-click empty space on a toolbar and click "Exit Full Screen Mode"

Try to rename/remove xulstore.json and if present delete localstore.rdf in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Read this answer in context 👍 0

All Replies (3)

more options

Note: about:customizing is no longer present in Firefox 47+ releases.

  • Press Alt or F10 to bring up the toolbar.
    Then View > Toolbars > Customize.
  • Right-click on a blank spot in the toolbar and select Customize.

Look for Show / Hide Toolbars at the bottom left.

There is also a Restore Defaults button at the bottom middle.

more options

Chosen Solution

Make sure you do not run Firefox in Full Screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

When you are in Full Screen mode, hover the mouse to the top of the screen to make the Navigation Toolbar and Tab bar appear. You can use one of these to leave Full Screen mode:

  • press the F11 key
  • click the Maximize button at the right end of the Tab bar
  • click the Full Screen button in the "3-bar" Firefox menu button drop-down list
  • right-click empty space on a toolbar and click "Exit Full Screen Mode"

Try to rename/remove xulstore.json and if present delete localstore.rdf in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.