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Why does my Firefox glitch on some pages?

  • 5 replies
  • 8 have this problem
  • 43 views
  • Last reply by FredMcD

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Whenever I open Firefox, if I open a window after the first one my firefox will be glitched and won't load some pages normally (ex facebook). I tried reseting it but the problem wasn't solved. What should I do?

Whenever I open Firefox, if I open a window after the first one my firefox will be glitched and won't load some pages normally (ex facebook). I tried reseting it but the problem wasn't solved. What should I do?

Chosen solution

It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

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All Replies (5)

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What's your computer system and Firefox version?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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My Firefox version is 59.0.1 but I don't know what you want me to tell you on the computer system topic. Also, I tried Safe Mode and the problem seems to be solved there.

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Chosen Solution

It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

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Alright, found it. The suspect was the Hardware Acceleration... I didn't have any add-ons to begin with so I just tried disabling the Hardware Acceleration like you said and it looks like it worked!... Thanks a lot for your help!

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Glad to help. Safe Surfing.