Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tbird is 'not responding' now for up to 30 seconds. Is anyone trying to fix that?

  • 8 replies
  • 1 has this problem
  • 3 views
  • Last reply by JMW

more options

Nothing to add; fixes for the widespread kerrnel secuirty issues have slowed everything down, but Tbird has slowed down, at random, much more.

Nothing to add; fixes for the widespread kerrnel secuirty issues have slowed everything down, but Tbird has slowed down, at random, much more.

Chosen solution

I realised that Thunderbird has a 'safe mode' as well as Windows. The latter didn't help, but the former gave an instant solution! I found Lightning in the list of Problem Extensions. I don't recall how it got there, but removing it seems to have fixed the problem, not only for Thunderbird but other programs were sticking and that seems to have stopped.

I will investigate SUMO.

Read this answer in context 👍 0

All Replies (8)

more options

What is your anti-virus software?

more options

I have AVG Internet Security, paid up and updated. I have asked AVG if they have any issues with Tbird and they say they have not.

more options

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?

more options

I've been all through this before. It hasn't produced a solution. The problem seems much less frequent, but in any case the frequncy varies in normal operation from day to day anyway

more options
more options

Thank you. It will take me a long time to work through all those possibilities.

more options

johnwoo3 said

Thank you. It will take me a long time to work through all those possibilities.

Thanks. Please post your results

more options

Chosen Solution

I realised that Thunderbird has a 'safe mode' as well as Windows. The latter didn't help, but the former gave an instant solution! I found Lightning in the list of Problem Extensions. I don't recall how it got there, but removing it seems to have fixed the problem, not only for Thunderbird but other programs were sticking and that seems to have stopped.

I will investigate SUMO.