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problem with a website using firefox

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  • 1 has this problem
  • 6 views
  • Last reply by atlasorion

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Recently upgraded to FFQ, have the latest version installed. I like it, but already noticed one major problem. When I go to the website www.tsn.ca it doesn't function correctly with FF and it does with chrome (which I still use rarely for just such occasions).

At the top of the page, below the score tracker, there is a TSN logo and a menu bar to the right of that logo. Now what SHOULD happen is that mousing over the "sports" button with the 3 lines should drop down a menu - however since upgrading to quantum my mouse cannot generate any interaction with that button. Nothing happens upon mouse over and nothing even happens if I click on the button. So far this is the only site that I've noticed a problem with. I've let TSN know but...you know... companies can't be bothered with menial tasks like "responding to concerns" or "fixing things". The $how must go on...

Recently upgraded to FFQ, have the latest version installed. I like it, but already noticed one major problem. When I go to the website www.tsn.ca it doesn't function correctly with FF and it does with chrome (which I still use rarely for just such occasions). At the top of the page, below the score tracker, there is a TSN logo and a menu bar to the right of that logo. Now what SHOULD happen is that mousing over the "sports" button with the 3 lines should drop down a menu - however since upgrading to quantum my mouse cannot generate any interaction with that button. Nothing happens upon mouse over and nothing even happens if I click on the button. So far this is the only site that I've noticed a problem with. I've let TSN know but...you know... companies can't be bothered with menial tasks like "responding to concerns" or "fixing things". The $how must go on...

Chosen solution

I see this when Tracking Protection is enabled.

There is Tracking Protection that can block (wanted) content, so check the location/address bar for special icons.

Firefox shows a shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection, click the shield icon for more information.

You can disable this feature in "Options/Preferences -> Privacy & Security" or via the about:privatebrowsing page that get when you open a New Private Window.

  • Options/Preferences -> Privacy & Security: "Use Tracking Protection in Private Windows"
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Chosen Solution

I see this when Tracking Protection is enabled.

There is Tracking Protection that can block (wanted) content, so check the location/address bar for special icons.

Firefox shows a shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection, click the shield icon for more information.

You can disable this feature in "Options/Preferences -> Privacy & Security" or via the about:privatebrowsing page that get when you open a New Private Window.

  • Options/Preferences -> Privacy & Security: "Use Tracking Protection in Private Windows"
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Disabling tracking protection on that site did indeed solve the problem. Thank you very much for your assistance.